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Email Problems

Discussion in '☋ General Chat ☋' started by The Teach, Jan 28, 2008.

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  1. The Teach

    The Teach DI Member

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    Can anyone help please?

    Went to check my emails a couple of days ago (Outlook Express) and for some reason OE is asking me for my username and password (which are already filled in on the popup box.) I press OK and it refuses me.

    There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.1and1.co.uk', Server: 'pop.1and1.co.uk', Protocol: POP3, Server Response: '-ERR authentication failed', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

    The above is the message I get.
    Why is it doing this to me after 3 years of no problems?

    This is Al Clegg - News at 10.00 a.m. - Dumaguete - rather p****d off - handing back to the studio.

    Al.:smile:
     
  2. rmlupu

    rmlupu DI Junior Member

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    Hey Teach, sometimes this is a problem with the authentication on the e-mail server itself and not you or your computer. I would double check that the userid is right and then erase the password and re-enter (making sure you still rememeber it). If it still does not work I would call the ISP and let them know. Hopefully customer service will get you straightened out.

    I have found that when things go wrong and you are sure you have not changed anything on your end then it is typically an issue on the other :wink:
     
  3. josephen

    josephen DI Senior Member

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    Try not to change the setting of your Outlook Express (see also rmlupu on email-server).

    Do you use Firewall? Be sure that it allows (not blocking)Outlook Express to retrieve and send emails.
     
  4. OP
    OP
    The Teach

    The Teach DI Member

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    Thank you so much for your advice guys - it is REALLY appreciated. I shall try what you say.

    Watch this space.

    Al.:smile:
     
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