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Lock on Debit Card at ATM's

Discussion in 'Banking - Investing - Finances' started by tanjay, Dec 17, 2018.

  1. tanjay

    tanjay DI Member

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    Has anyone else experienced locks on their foreign bank debit card accounts while living in the Philippines? This is the fifth time for me. Appreciate any suggestions to correct this problem.
     
  2. okiebound

    okiebound DI Forum Adept Showcase Reviewer ✤Forum Sponsor✤

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    We had that happen when we had forgotten to notify our bank we were overseas. As far as it being a recurring problem, it only happened a couple of times the 6 years we lived there.
     
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    tanjay

    tanjay DI Member

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    Thanks for sharing...We sat down at the table with our bank before we left for Philippines.
     
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  4. Notmyrealname

    Notmyrealname DI Forum Patron Highly Rated Poster Showcase Reviewer

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    So did I and was assured of no likely problems ... they lied (even though they are a bank! What next, politicians massaging facts?).
     
  5. Rye83

    Rye83 with pastrami Secured Account Highly Rated Poster SC Connoisseur Veteran Army

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    Log on to your online banking or mobile bank app and look for a "Travel" option. Could be under security/address/alerts/notifications. Some banks have it, some don't. Some banks also have a secondary "security/verification" app that is put out by their fraud department that allows you to approve/deny anything they see as suspicious. A simple search for you bank in the app store should tell you if that is an option.

    The bank I had with that second option, unfortunately, saw almost every single transaction in the Philippines as fraudulent. Very high rates of card fraud in the Philippines.

    Personally I use travel charge/credit cards when overseas. Never had a problem with those types of cards getting denied.
     
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    tanjay

    tanjay DI Member

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    Problem taking care of after one week of phone calls to Chase Bank. We found the bank employee at our local bank that took care of our move to the PI 3 years ago, she called the fraud department and verified our identity. That was a tough one! She told us to call her if we have future problems.
     
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