This guy will find himself personna non-grata for saying things like that.. LMAO It sounds like the install guys are related to the "Pole Climbers" that Smart used to send to service their canopy internet system. Every time those guys showed up the first thing they would say is you need to extend your antenna for P4,000. I suggested they check the signal strength before we would do anything. Here we go signal strength is -79 to -80 dB (very good). They said I should have at least -90 to -95 dB (worse). I finally cancelled the service and the supervisor at the Smart office tried to pocket my P566 refund. She was actually pissed when she had to take my money out of her purse. The nerve.