Every restaurant owner needs to make their staff watch this video!

Maybe someone so critical of bad service in the Philippines should open their own restaurant and show everyone how it is done?

 

Uh huh.

Haven't tried to train many Filipino employees yourself here have you? Not that it matters; when most of customers in a country (which are Filipinos here) don't demand good service, good service does not become a priority in that culture. If good service is not expected from the people who live in a country then you will be hard pressed finding local workers that give a crap about providing good service. Nothing you do or say is going to change Filipino work ethics.....EVER...... and if you loudly/aggressively complain about it you will likely get the very opposite reaction of what you are hoping to get. (Most Filipino are already timid around and intimidated by foreigners and when one of those foreigners is being a loud/aggressive/rude/demanding tw*t they will become even more intimidated and will do whatever they can to avoid going around that foreigner.....and I can't really blame them because I don't like being around or talking to rude twats either.)

Getting service/served here is on the customer and that is just part of Filipino culture. I'll let you in a little secret though, if you want good service here you just have to learn how to make one, yes just one, noise. It goes something like this:

"psssst"

Once you have learned how to make this noise (it's really not all that difficult) the service provided to you in restaurants, along with your stress levels, will stay at acceptable levels.

 

No I did not, I stated that providing good service is not something important in Filipino culture. If it was important, such as family is, you would see them doing a much better job at it. Just as you cannot accept sh*t service because you come from a culture that demands it (and I think this since d*mn near every one of your posts here rags on the service, or lack there of, in local restaurants), it is very hard for them to provide good service because they don't come from a culture that demands it.

And if you were a Filipino feeling insulted I would ask you if you needed a tissue. I'd bet that most Filipino have a little higher reading comprehension skills and wouldn't take my words out of context.

Of course they can, but most restaurants in Dumaguete have Filipino customers. Their business model (and culture) is not catered/centered around you or other expats. (Even when a business is expat owned and customers are primarily expats the employees are almost always Filipinos. Hoping to nag or train their culture out of them is futile.

That seems to be what you are forgetting. Locals largely don't give a crap about it. If most Filipino actually did then businesses would be providing much better service. (You are the one coming off sounding insulting to Filipinos. You think that most business owners are too stupid to train their employees to meet customer's demands?)

But it really doesn't matter to me if you take any of the advice I put out there though; I usually get decent service most places that I go. I'll keep doing what I do, you are obviously going to keep on going about it your way........and I'll continue to not give a crap about the type of service you seem to get everywhere you go and I'll continue to take your complaints about bad service with a grain of salt.

 

I watched the entire video and after starring at this girls eyes, I got dizzy. Frankly which eye am I suppose to look at! In the West a server can make $200
dollars US a day, even if they have crap skills. In the Philippines they might make $8 to $15 dollars a day and someone expects them to jump through hoops??
Can't fix things from the bottom up. They must be fixed from the top down. For what they get paid..... congrats out to all service employees of the Philippines. You
give out much more than what your paid for and no-one in the West would do the jobs you do for such a low pay. I tip always, and when you come back to the place you tip at, you get not only better service but make many friends on a leveled mutual respect basis. Kudos out to anyone that goes to work in the Philippines FOR PEANUTS.