Suzuki cars opened a dealership in Dumaguete.. Fantastic!! But : The only replacement part they have in stock is engine oil. So if you need parts they have to come from Cebu/Manila ,before they order you have to pay a deposit herein Duma. I ordered a rear shock and two hatch back dampers. Cost P 7,000 and paid P2,500 deposit. After two weeks waiting still nothing so I canceled the order while in the meantime I found on the i-net a supplier in Manila who sells the same original Suzuki items for P 4,700 + P 350 LCB cost with a 2 to 3 days delivery time. Now, I just received a text from Suzuki, Duma saying that " In order to refund my deposit the Cebu office request : a letter explaining the reason for canceling the order and a photocopy of valid ID with three signatures." In my answer I asked or I was dealing with a renowned company or with a bunch of gangsters and that I will report this conduct to the DTI. It's " SERVICE" in capital letters again ! They're not only brutal and slow in delivery but very expensive in labor cost too. So Suzuki owners " be aware!"
After awhile I started doing anything I possibly could on my vehicles even though I would by far rather pay someone else to do it.
I took my Fortuner to Toyota for U joints and a valve cover gasket. ONLY took 3 weeks. To replace the rear bumper cover and do some painting 6 weeks. But sir the body shop was busy. That was true. The body shop was full to the brim.........lots of bad drivers here.
@ mokum....I have also a problem with Parts for my Suzuki Alto...I need rear Wheel Cylinder....no stock at Suzuki and couldn't find also in Dumaguete...can you kindly give me a link for the supplier in Manila....thanks
We bought our Chevrolet in Dumaguete (they were at the mall from Bacolod). We had to take it for required maintenance (for warranty coverage) to a local auto shop every 3 months and have our book filled out, showing we were keeping up with the maintenance. One day my car wouldn't start after driving to the mall, got a jump, drove home. Next morning the battery was dead again, so I charged it and it started. I drove it the next day and it died again. I was told to clean the terminals on the battery, it still died, then I was told it was the battery, so I replaced the battery, it STILL died!! Come to find out, it was the alternator and I was quoted something like 20,ooophp for a new alternator, which was supposed to be covered by the warranty. The car was only 2 years old and I questioned why the alternator would already be bad, and a local mechanic got into the guts of the alternator and was able to replace a small part inside that was faulty (not the entire alternator) for 7,000php. I submitted all paperwork to be reimbursed by Chevrolet for the warranty work. They said they would reimburse me, but denied my claim by ignoring my requests and not taking, nor returning, my phone calls. So, at one of my required maintenance appointments (which was performed by Bacolod Chevrolet), instead of paying them the 9000php (a ridiculous amount anyway) they usually charged for that service, I paid them 2000php and gave them copies of the paperwork for the 7000php warranty work, and I said "now we are even"!! They never refuted it or sent me another bill........anyway, watch out, they are a bunch of crooks!!
WOW this confirms my decision not to buy a new car here as a valid one. Thanks for the info, But I sympathize with your problems of being over charged for everything. I am sure Pinoys don't pay those prices.
They are all at the over charging thing here,Mitsubishi also! I needed a new suction control valve for a strada,Mitsubishi wanted p15,000 for one. They are all made by denso anywhere in the world for the same part. I found one on desiel direct website in the uk for p3,500 inc vat so just got a mate to bring it over when he next visited. It's always worth checking around first as these dealers here are all crooks.
Is this not also true in the West? I know it is in the US. The only time you want to go to a dealership's shop in the US is when you are under warranty. The problem here is that it's much more difficult to find a competent mechanic that can work on a newer car and do the job correctly.
The rubber/neoprene/epdm whatever they are made of, cup inside a wheel cylinder are generally standard sizes and the only thing that will go bad beside the bleeder screw seizing up or the cylinder rusting out. The spring and pistons and inside the cylinder generally just need cleaning. You can clean with sandpaper, the inside of the cylinder and remove/smooth out light pitting which may occur on the bottom of the cylinder from water moisture in the system. The cylinder need not be perfectly round (there is a "hone" tool for this but you don't have to have one) and the cup will seal it but rough pitting will tend to make the cups wear out faster. If a parts store doesn't have a "kit" for the wheel cylinder, you may be able to cannibalize the cups from a similar cylinder. because the cups are generally all you really need. If the bleeder is seized up you are better off with a new cylinder because I doubt you can come up with another bleeder screw. What is actually needed to make a good repair and get you back on the road is most likely in a parts shop there right now. I hope this helps. It is at least an alternative.
