What are the best internet providers in Dumaguete?

So I've been going through some threads here about internet access and whether PLDT/Globe/Sky/etc is the best, but I haven't really seen anyone talk about it in the area I'm going to move into.

I'm going to move into a place near Silliman Uni Medical Center and I was wondering which internet providers would be the best for that area (or Dumaguete in general). Which provider is the most cost effective in terms of speed & data capacity?

I'd appreciate any sort of help so comment away

 

If you can/if I could, I always wanted to get a Sky cable connection because it has the best and fastest technology. I have been here for more than 10 years but it's still not possible in our area. But we are fine with Globe also because at least we can call locally for free at the same time and the internet is stable here even during outage.

 

I live in Sibulan proper. We had a choice between PLDT fiber and SKY. Do to the length of the contract of PLDT, and no promos at the time, we went with SKY. It is fiber on the street and coax to the house. I took the 25mb speed, and over 6 months have had very little issue. Average speed when checked is between 8-15 continuous which falls within their promised range, it runs the household, multiple devices doing whatever and streaming Netflix with no issue.

 

This gets complicated because the comparison has to factor in many correlated issues. (Cost, additional features, etc.) For example, PLDT requires a 3 year contract and is more expensive than the rest. Sky can include some TV channels, etc.

If you require an always available connection then I recommend that you add a pre paid wireless backup to your cable or fiber connection. This would either be Globe or Smart. Both offer a home wireless internet service that is pay as you go. Just make sure you do not by the Smart wireless service along with the PLDT fiber because they both use the same network infrastructure. Smart is owned by PLDT. Nor should you get Globe wireless with Globe cable.

The wireless backup costs very little because it is prepaid and you will not use it often.

 

If you can get it, we had pretty good service from PLDT

 

We are a couple blocks from CityMall, thus close to you. We stream a fair amount, so sprung for the PLDT fibre into the modem. We get 100 mbps up and down, sometimes better, sometimes 70 or 80. Netflix movies load in 3 seconds, no buffering.. Goes down completely once every couple months, phone call usually gets it reset in an hour or so, phone wait rarely over 5 min. "..Cost effective..." is a subjective cost-benefit analysis depending on your own criteria.

 

In my own limited experience:

SKY CABLE

- Used both here and Cebu City
- Disappointing down/up ratio (50 down, 5 up) up becomes important when sending data, so video calls etc
- Connection always felt less robust: packet loss?
- Rarely experienced downtime
- Fairly prompt service when technicians were needed: max 3 days wait

PLDT

- Better up/down ratio (50 up, 50 down)
- Solid connection (minimal packet loss?)
- Almost never down
- Service experiences have been mixed*

* I once had a contractor working on lines out in the street deliberately disconnect my service only to have it "fixed" "under the table" for 500 pesos. He was NOT directly affiliated with PLDT. Scammer.

FIL PRODUCTS

My experience is limited but I use it as a backup connection. Seems to work OK.

Overall, I like PLDT the best.

 

If you can, go with PLDT fibr. I have their 25MBit plan (1899/month) which few months ago got upgraded to 30MBit (no price increase). And in general, these numbers are achieved for domestic connections. overseas speeds vary but I often get the full 30MBit on transfers from Europe as well. Happy customer here.