Under cover Bank

She was flat out lying to me. It could have been a ly of ignorance but I don't think so.

 

Don't understand why you are searching for swift codes, they are for international transfers. What you need is the Philippine Bank Routing codes, that is what we call sort codes.

 

I was searching for ANYTHING that would help my identify the bank that did that fraudulent charge. Because there were 4 possibilities. My internet search did point to Land Bank but the chat with the bank had me doubting that and there for the gamble to put my card in their ATM one more time.

 

Did you get a receipt stating any of the transaction from any of the ATM's you used? mine issue a ticket that will say completed and or the amount or say transaction terminated, just a thought here.

 

No. It did not pay out or give any kind of print out I waited in hopes that it would give some sort of print out but it didn't. If it had it would have made thing a lot easer.

 

You Bank should know where they transferred the money. I think it's on your bank to explain why money was removed from your account.
If it were me my position would be; "there's 10,000 pesos missing from my account. Where did it go?"
Put their feet to the fire.

 

OH YES! They should and Will know from which ATM transaction were tried, may we presume that you have in fact visited your own Branch?

 

This happened to me several times on traveling through Central America, I used BofA and when it happened I called their customer support who then immediately returned the funds to my account and then started an investigation. Upon no response from the offending bank they then ceased the investigation in my favor. Not sure who you bank with but calling your US bank would seem to be the best direction..

 

Some wrong poop on my part. What I thought to be an ATM identifying number was/is really the transaction number. The bank lady that told me that that ATM number was not one of theirs was correct because I had given her a transaction number not an ATM number.
My bank, really Credit Union, is in Alaska. Yes I have been in touch with them. They have been informed and are fully aware of this situation.
I have to return to the bank in the morning and fill out another form for the 10,000 this afternoon.
I hope I can keep a cool head and get through this.