Went to renew my expired (by 4 years) DL yesterday. The guy at the "information" desk puts in absolutely zero effort to be informational. He said it was "your problem" that I didn't understand his responses or know the procedures and he didn't want to repeat himself. "Medical", "copy","no need" were the only words he said to me, though he told my gf he explained very clearly everything I needed to do...but then got an attitude with her when she couldn't follow what he was saying. So here is the procedure at the Dumaguete main LTO branch...at least for someone that has previously had a license here. 1. Don't go in to the LTO, proceed to the end of the road past the prison to the medical center. Pay P400. No drug test, no eye exam, no blood pressure and no pulse required. Have picture taken. Receive medical clearance. 2. Make photocopy or two of your old license next door to the medical exam. Should be less that P10. 3. Take paperwork to worthless information guy. Fill out application form. Ignore anything worthless information guy says or any number he staples to your documents, it means absolutely nothing, there is no number system in the LTO. Ask guard what to do if confused. Best to give application form to guard and not the information guy. 4. Wait. 5. Pay P100 processing fee. 6. Wait. 7. Window 4 for picture and biometrics. 8. Wait. 9. Take test on computer. 60 questions, 60 minutes to complete. (I took 10 minutes and received a 51 out of 60. Pretty basic stuff.) Computer malfunctioned 4 times during my test. If the camera malfunctions just refresh the browser, control+v at log in, resume test. 10. Wait. 11. Go to window 4 again. The guy will take your fingerprints again for verification. 12. Go to cashier and pay P810. 13. Go to window 4 and receive license. 14. GTFO of that sh*thole. I might have got a few steps mixed up but the main point of the story is to not listen to a f'n thing "information guy" says.
I've said it before, I'll say it again, "if there was a prize for the worst government agency in the Philippines, just about anyone (including Pinoy) would guess the most deserving winner in one try"
The survey should be multiple choice. Without seeing the survey I know my answer already. E) ALL OF THE ABOVE
I don't want to open myself up for another off-topic but does this mean dead people can apply? From what you said (and what I already think about getting information here) it would make no difference what life-state their 'clients' are in.
Curious as all I have read states that renewals require the drivers course... was it even mentioned at all at your renewal ?
They did when I was there. I had to take a test on a computer. The was no instruction or class given.
Probably a random selection. Most questions should be easy for someone who learned to drive in a developed country but would be very confusing to the average Filipino driver. (They give the obvious correct answer but offer wrong answers that are very common driving behaviors here...and that I don't even follow due to local real world practices). Some of the questions refer to Philippine specific road laws and republic acts (like how far you are allowed to park from an intersection...which I believe is either 3 or maybe 6 meters?). I think most of the questions I got wrong were these questions. There were also a few questions that were worded horribly with two of the answers possibly being the correct depending on context that wasn't provided.
I assume this was a 5 year licence. I have just read about the new 10 year DL licence being introduced over the next few weeks (as a roll out) and have made that as a new thread because of the 10 year validity. That requires a seminar (get the yellow T-shirts out!).