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Online shopping - Lazada v Shopee

Discussie in 'Off-Topic Forum' gestart door Senjenbing, 19 jun 2025.

  1. Senjenbing

    Senjenbing DI Forum Adept Veteran Marines Navy

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    As we live quite remotely we do a fair amount of online shopping, generally using Lazada or, less frequently, Shopee.
    Returning stuff and getting a refund from Lazada is a PITA and can take up to 3 months for them to re-credit your bank.
    Much to my dismay we had occasion to return something to Shopee today, who will collect the item tomorrow and my bank was re-credited within 1 hour.
    Happy Days!
     
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  2. jimeve

    jimeve DI Forum Luminary Highly Rated Poster Showcase Reviewer Veteran Army

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    Wife uses TIK-TOK what ever that is? I use both shopee and Lazada. Only for small stuff.
     
  3. Notmyrealname

    Notmyrealname DI Forum Luminary Highly Rated Poster Showcase Reviewer

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    I have observed higher postage for Lazada - my wife, with various schemes she is aware of, gets our Shoppe delivery rates down significantly. Recently we had quite a heavy parcel delivered for 10 pesos.

    The one thing I hate about Shoppe is having to sign in just to browse. It is unnecessary to sign in unless ordering and so Shopee does a disservice to its sellers.
     
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  4. Notmyrealname

    Notmyrealname DI Forum Luminary Highly Rated Poster Showcase Reviewer

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    To get the BEST information, just ask me!

    It's a site that sells clocks.
     
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  5. charlyB

    charlyB DI Forum Patron Highly Rated Poster

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    It seems to be the way many companies operate nowadays, they want your contact details even though you don't buy anything so they can bombard you with adverts.
    It's best to give them a fake email address :cigar:
     
  6. ShawnM

    ShawnM Living the dream, Plan B ★ No Ads ★ Highly Rated Poster Showcase Reviewer Blood Donor Veteran Air Force

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    My wife is a fan of Shein, that's where she is ordering things from clothes to solar lighting for the far. Never checked them myself. After that it is Lazada and maybe Temu. She is not a fan of Shopee after a couple of experiences.

    Shawn
     
  7. Dutchie

    Dutchie DI Senior Member Showcase Reviewer Veteran Army

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    In my experience, if you use Lazada regularly and have the occasional return, then it makes much more sense to ask for a credit to your Lazada account instead of a bank refund. Those credits are fast and you can just use them to pay for any subsequent order from Lazada.
     
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  8. Notmyrealname

    Notmyrealname DI Forum Luminary Highly Rated Poster Showcase Reviewer

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    It's not the email as most of mine are false anyway.

    It's having to bother to sign in - I am a young guy, living in the fast lane. I have no time for interruptions to the extreme pace of my life.

    (Some or all of the above may be false).
     
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  9. RR_biker

    RR_biker DI Senior Member Veteran Marines

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    Will keep that in my mind. So far I am always paying with a creditcard issued by a bank in Europe.
    In the event of any refund it's not the time, mostly within 2 or 3 days back. The problem is the rate of exchange to converse the peso to the euro which automatically result in a loss and the higher the amount that was spent the higher the loss.
    Another problem when ordering and paid by creditcard, it happens more than enough that finally there will be no delivery for any kind of reason, in spite of the confirmation email that has been received.
    But since I already have paid by creditcard, refund it is less than the amount initially paid for.
    So from now on I no longer do any payments by creditcard but only COD. The advantage is when no delivery no need to wait for a refund.
     
  10. Notmyrealname

    Notmyrealname DI Forum Luminary Highly Rated Poster Showcase Reviewer

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    Yes, much better to pay using local currency and COD. But once we had a local friend collect the item from Shoppe for us - he paid in cash. When we opened it, it was a rock! We had not ordered a rock (there are many lying around for free). So now we video the opening of every parcel - and recently this helped get a refund when we received half of a set of items we paid for.

    The only failure we ever had was Shein - when my wife returned a dress and the seller never refunded. We found Shein to be of no use in trying to get the money back. Shopee is MUCH better at refunding.
     
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