Yes it's normal, no it's not long nose tax, we transferred 2 accounts last year on a new property we acquired to my wife's name. Most people(including the previous owners & the owners before them) don't bother with changing names and just continue to pay the bills in whoever's name they were previously in.

 

BILL DEPOSIT; is the amount paid when applying/obtaining a new electric connection, which shall be refunded after building completion.
I have a total of 15 Electric meter unit, and 2 bill deposit has been refunded total more or less 6,000 pesos 3 years ago.

Now, i lost track on my records and lost the receipts of other accounts which could total more or less 20-30k pesos(that's about 10sacks of rice and 10 kilos of yellow fin tuna).
Recently, i found 2 more receipts of BILL DEPOSIT dated Nov. 2014 total amounted:6,317.46, When i went to claimed for my refund, i was told to come back after 3 years! on 20 November 2017(2 year from now) i will get back my refund without interest!!!yes!. No receipts NO refund!! so i must secure safe the original paper because they dont have records or it is what"is more fun in philippines"..I told very nicely the lady that i have 15 bills to be refunded, but lost some of the receipts..and very nicely echoed"Sorry No receipts-No refund".