I have to agree that this an article everyone should read. It is very informative and accurate.

And it offers simple solutions to assist in getting the best out of your internet.

Please note - her references to "slow" internet are related to WiFi in the premises, not the actual physical connections from your ISP.

Our problem here is that the actual connection is slow and unreliable from the ISP.

There is a dramatic difference between the situations. If the above is ever offered as an excuse, I hope people are not gullible enough to accept it.