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Event Ahhh, the joys!

Discussie in 'Dumaguete City' gestart door shadow, 1 jun 2014.

  1. shadow

    shadow DI Forum Luminary

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    After a few failed attempts to switch the servers over the last few days, this morning I called customer support at 8:30. This customer support is allegedly one of the best in the industry, and they were very prompt and helpful, or appeared to be. After being passed through three of them over the course of 6.5 hours, and being walked over and over through the same process numerous times by each of them, at 3:30 I received this message from them;

    Hello

    I have tried logging into the server via SFTP as you did with Filezilla and also received this error:

    Error: Authentication failed.
    Error: Critical error
    Error: Could not connect to server

    Please allow me some more time to look into this. If you have any questions or concerns please let me know.


    So to sum it up, I spent the entire day with three people who were trying to get me accomplish something that will not work on THEIR computer!

    :wink:

    For some unknown reason I am starting to lose faith. Hang on guys, the next few days might get bumpy.

    Larry
     
  2. simple mind

    simple mind DI Forum Patron

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    I STILL have a hard time believing that some of your country men were walking on the moon, but just in general I believe that it's probably just the way our times are confusing more and more people and so you will see more of this kind of situations that go wrong...

    Good luck...
     
  3. Jack Peterson

    Jack Peterson DI Forum Luminary Highly Rated Poster SC Connoisseur Veteran Air Force

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    Bekijk bijlage 10625



    :eek: Victor, you can be as Subtle, as a Porcupine some days! :rolleyes:
     

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  4. TheDude

    TheDude DI Forum Patron Highly Rated Poster

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    Who is the provider that you are attempting to move to? I deal with stupid customer hosting - new instances like weekly.

    Interesting that they have given you an SFTP login. Though that's far better than FTP, most web hosting providers still use FTP.

    Do they have any sort of web based control panel you can log into?
     
  5. OP
    OP
    shadow

    shadow DI Forum Luminary

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    When our countrymen were walking on the moon, Bill Gates was 14 years old, and there were a LOT less things to go wrong!
     
  6. simple mind

    simple mind DI Forum Patron

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    It's like our lives are getting so complex that there will come the time that even the ones with iron wills and total(?!) control will be overhelmed with decision making, I will try not to be around anymore when that will happen...
     
  7. expatron

    expatron DI Forum Patron

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    If you look very close, you may be able to see the used car on the moon..:D

    Larry, FYI DI seems to work very well on my end and seems faster than most other web sites.
     
  8. Broadside

    Broadside DI Forum Patron

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    It's a U.S. conspiracy of denial. I still believe that the moon is made of green cheese.
     
  9. Jack Peterson

    Jack Peterson DI Forum Luminary Highly Rated Poster SC Connoisseur Veteran Air Force

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    Bekijk bijlage 10634

    AND! Santa, is alive and real! :p
     

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  10. PatO

    PatO DI Forum Luminary Highly Rated Poster Showcase Reviewer Veteran Marines

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    Believe it or not! Gene Cernan left a Nestle chocolate bar on the moon before he was the last to board, just in case there would someday be doubting Thomas’s from small countries with no space program of their own.