Over the years i have been happy with globe service no one is perfect but up until now if i ever had a problem i could ring them go through the press this now bit and at the end i press 8 and get to talk to a rep. to tell my problem to. now they have stopped that when you get to the internet part and press you are told the aria,s that have a problem in then they hang up there is no place were you can press and wait to speak to anyone . so of i had no internet i would not be able to report it. if so by by globe. hell i feel better already.
When Globe were very screwed up all over town, but not ready to admit it, the message would be "Please call back in 8 hours, all our lines are busy." When I called back in 8 hours, I got "Please call back in 4 hours, all our lines are busy." so I knew they were making a progress and it was just a matter of days before they would take my concern. Monopolies are great if you are the one with the monopolies... hahahahahah
They've been doing that for awhile. Don't go to the "Internet problems" area. Go to something they care about.....the billing section. You'll find options to talk to a real person there guaranteed.
