Hi - I have a Samsung washing machine, about 2 yrs old. Does anyone know a reliable repair shop? The problem seems to be with the 'controller' card.
My personal experience is that has not worked for me in this country. In another city, (not Dumaguete) I asked about service when I bought my wash machine. They assured me they have a service department to take care of that. When it eventually broke I went back to them and they acted all stupid, the finally agreed to send it to their shop for service, at a cost of 500 pesos for transporting it. I never saw it again. The excuse was "waiting for parts to be imported, sir".
The The people at RTC seemed to be fairly 'on the ball' and they're sending a guy out tomorrow to check the machine.