Dumaguete Info Search


Anyone received Ninja Van order recently?

Discussion in 'Expat Section' started by btd, Jun 9, 2020.

  1. btd

    btd DI Member

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    As in within the past few days (Since June 5 or so)?

    Got a Lazada order and tracking shows it picked up by Ninja Van June 1 but haven't heard anything since.
     
  2. kelpguy

    kelpguy DI Senior Member

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    where's your pkg originating from, china or the fils?

    did u read this thread? https://tinyurl.com/yb2qmsof

    there seems to be a delivery lag for some buyers and regular delivery times for others. i just had a chinese order sit somewhere for almost 4 weeks before it got picked up by ninja.

    too bad tracking doesn't indicate what depot a pkg has been scanned at instead of ''Departed Ninja Van warehouse/Parcel is being processed at Ninja Van warehouse - Ninja Van Sorting Facility''
     
  3. OP
    OP
    btd

    btd DI Member

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    Thanks for the info. My order is coming from Manila.
     
  4. Rye83

    Rye83 with pastrami Admin Secured Account Highly Rated Poster SC Connoisseur Veteran Army

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    I received two orders from ninja less than a week after they were ordered.
     
  5. tuba-coma

    tuba-coma DI Forum Adept Showcase Reviewer

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    Ninja send me several orders the last 2 weeks, no probs. LBC announces delivery every day in the morning since 10 days, but never show up :-)
     
  6. shakey

    shakey DI Member Veteran Navy

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    I received a Ninjavan delivery yesterday vendors own packaging don't know how it got here.
    I regularly receive Manila Shopee by J&T Express. They use a ship from Manila to Bacolod and then by land to Dumaguete. Shipment pickup to delivery is about a week. The Manila to Bacolod ship is a dedicated run once a week. What holds up pickup to ship is if the shipment doesn't get to the ship before departure. Ordering from Shopee if using J&T Express, look at the vendors ship by date and add seven days to it when it will arrive at your house.

    Tip, you will save shipping charges if you use Shopee for the same item specifying J&T Express instead of Lazada.

    shakey aka John
     
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  7. kelpguy

    kelpguy DI Senior Member

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    john...
    thanks for the shipping information. do you know if parcels were transported by surface before the lock downs or were they sent air?

    do you, or anyone else, have any idea how lazada handles their deliveries?
    i've read several lazada seller replies to shipping questions in ''Questions about this product'' and sellers are saying lazada handles all shipping routing.

    i picture the seller sending packages to a parcel distribution center and then lazada hands the parcel over to one of the logistic companies but that's only a guess. if from china; parcels are accumulated in a warehouse there and then shipped (surface or air?) to fils customs and lazada takes over after customs.
     
  8. JoyDelicacies

    JoyDelicacies DI Member

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    Ninja delivered this order today, June 10. Lazada calls them their "Delivery Partner". Here is the tracking from China. The Ninja Van delivery report says ""Delivered from "Lazada Warehouse""
    09:33 Your parcel has been delivered!
    07:18 Your parcel is being delivered by Ninja Van PH driver .
    06:46 Your parcel has been inbounded at the logistics facility Ninja Van PH
    5 Jun
    04:54 Your parcel has been inbounded at the logistics facility Cainiao.
    4 Jun
    18:08 Your parcel will be handed over to Ninja Van PH in Philippines
    3 Jun
    21:10 Your parcel has arrived in Philippines.
    19:10 Your parcel has departed China.
    31 May
    01:52 Your parcel has been handed over to our freight partner.
    29 May
    16:46 Your parcel has departed our China logistics facility.
    12:50 Your parcel has been successfully inbounded at the China logistics facility
    27 May
    23:53 Your order has been packed and will be handed over to our logistics partner.
     
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    Last edited: Jun 10, 2020
  9. kelpguy

    kelpguy DI Senior Member

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    thanks for that; that's the kind of tracking log i've been hoping for but if i'm understanding correctly, that tracking log is available AFTER delivery.

    you wrote that the tracking schedule was from the ninja van *delivery report,* is the *delivery report* an attachment to the email that ninja sends you shortly after you get your pkg? i've never seen that, maybe it's a recent thing? i have a ninja pkg inbound now and https://www.ninjavan.co/en-sg/tracking doesn't give that kind of detail, only:

    • Departed Ninja Van warehouse - In Transit
    08 Jun 20, 1:06 am
    • Parcel is being processed at Ninja Van warehouse - Ninja Van Sorting Facility
    07 Jun 20, 7:24 pm
    • Departed Ninja Van warehouse - In Transit
    06 Jun 20, 3:28 pm
    • Parcel is being processed at Ninja Van warehouse - Ninja Van Sorting Facility
    06 Jun 20, 10:09 am
    • Order created
    05 Jun 20, 9:18 am
    .
    and lazada tracking:
    06 Jun 2020 - 21:55
    Your package has been shipped with Ninja Van PH with tracking number NLPHSOXXXXX.
    To track your parcel, click on our Tracking Page (which gives the same numbers)

    16 May 2020 - 10:04
    Your package has been inbounded at the logistics facility.

    11 May 2020 - 16:39
    Your package has been packed and is being handed over to our logistics partner.

    11 May 2020 - 14:28
    Thank you for shopping at Lazada! An email will be sent shortly once your order is successfully placed with selected payment method.

    thanks...
     
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  10. JoyDelicacies

    JoyDelicacies DI Member

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    yes that report was from Ninja and attached to an email. I thought you just wanted to know the logistics, which although the details are limited, are shown.
    Here is the tracking page from Lazada, available on their site. Pretty much the same thing but available at any stage. I don't know if a package can be tracked during all stages with Ninja but I would assume it could be. I assume you have Ninja's support email and Lazada and Ninja have yours. I wrote Ninja asking
    them if their support offers tracking from date of package receipt and will let you know if I get a response.
    upload_2020-6-10_21-33-40.png
     

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    Last edited: Jun 10, 2020
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