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Noreco - service worse than ever!

Discussion in 'Expat Section' started by barryrio, Dec 11, 2020.

  1. barryrio

    barryrio DI Member

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    Noreco being its usual useless self!!! No brownout today - instead we got a trickle of supply that is operating everything at half speed. How they have the gall to claim to have won any award (other than one for ineptitude) is beyond me!
     
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  2. Rye83

    Rye83 with pastrami Admin Secured Account Highly Rated Poster SC Connoisseur Veteran Army

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    Have you checked with a multimeter? What kind of voltage are you getting?
     
  3. Michael. B

    Michael. B DI Member Showcase Reviewer

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    The electric meters used for the last 10 years show the voltage, frequency, and current so don't need a multi meter
     
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  4. djfinn6230

    djfinn6230 DI Senior Member

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    What is the voltage indicated on your electric meter? Many people use a multimeter since the meter near the transformer is often inconvenient to access. Your symptoms are of low voltage which really hasn’t been much of a problem in Duma in my experience, just brownouts. Your shared power transformer could be getting overloaded if someone using it is using a lot of power.


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    barryrio

    barryrio DI Member

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    Never had this problem before. Ceiling fans on go-slow and plugging the ref in dims everything further!!! Noreco states a team is on the way. Won't hold my breath!!!
     
  6. charlyB

    charlyB DI Senior Member

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    When we moved to the place we live now i thought our toaster and microwave was on the way out as they were taking a long time to toast bread or heat up things, bought new ones and guess what, just the same. :banghead:
    Checked the voltage and only getting 210 volts.
    The TV still works and the fridge keeps the beer cold so haven't bothered contacting Noreco, i did have a walk around our neighbourhood and the nearest transformer to us is a long long way away.
     
  7. Always a Poppy

    Always a Poppy DI Senior Member Restricted Account

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    And what is even more amazing is that, presumably because they are a cooperative (or maybe because it's the Philippines, or both), the process for getting your name on your account is like pulling teeth. Wife and I sat through a 4 hour Zoom seminar this morning just to get our certificate to apply. What a load of baloney it was. Could have been covered in 10 minutes. Then you need to go through several more hoops to achieve your aim. I'm sure those of you who have been here a while know this already, but it almost seems like they don't want you (or don't care whose name is on the bill, so long as it's paid).
     
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  8. djfinn6230

    djfinn6230 DI Senior Member

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    I think this dates back to when homes were being energized for the first time; NORECO still must assume that new members are not educated on the safe use of electricity. The voltage is 220v which is quite high and electrocutions do happen. We had the same thing in Siquijor with Prosielco. Everybody goes thru it as you said. Considering the level of education of some new local members and the hazards of 230v I think the seminars are a essentially good thing for them and I guess the world doesn’t revolve around 1st world foreigners. it is more related to being a developing country but perhaps the process could be streamlined; they could give foreigners a test to waive the seminar but how would a person feel if they failed. And, I suspect some would fail lol; they cover things like HV distribution and transformers as part of the safety training.


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  9. Notmyrealname

    Notmyrealname DI Forum Luminary Highly Rated Poster Showcase Reviewer

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    They don't care about the name on the bill and the same for water. I didn't realise this when first here and offered to pay the water bill to save my wife's energy for more important things - I stayed in my seat blissfully unaware while the teller kept shouting out 'my name'. Apparently I was Ramon Gonzales - I never told them that was NOTMYREALNAME.

    Another problem is they do seminars (did you have to wear a T-shirt?) because people here are ignorant and might electrocute themselves - but how to teach the ignorant? Their brains must be as 'spaghettied' as the wires along the poles.
     
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  10. Philpots

    Philpots DI Senior Member Restricted Account

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    Experienced this once and when I went outside I could see a slight wiff of smoke coming from the wrap round joint they use to connect wire to wire on the post at the transformer. Joint replaced and bingo!
     
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