Dumaguete Info Search


Finance & Legal BDO mobile app

Discussion in 'Businesses - Services - Products' started by charlyB, May 19, 2022.

Best Posts in Thread
  1. charlyB

    charlyB DI Senior Member

    Joined:
    Nov 23, 2015
    Messages:
    977
    Trophy Points:
    321
    Ratings:
    +1,174 / 336
    I have been using the BDO mobile app to do all my transactions for 2 years now with no problems but for the last 2 days when i try and open it i get an error 605 message with no explanation of what or why.:banghead:
    Anybody else on the forum use this app ?
     
    charlyB, May 19, 2022
    #1
  2. OzeMike

    OzeMike DI Forum Adept

    Joined:
    Jan 4, 2018
    Messages:
    429
    Trophy Points:
    186
    Ratings:
    +625 / 46
    Blood Type:
    O+
    Used it yesterday without any problem
     
    OzeMike, May 19, 2022
    #2
  3. OzeMike

    OzeMike DI Forum Adept

    Joined:
    Jan 4, 2018
    Messages:
    429
    Trophy Points:
    186
    Ratings:
    +625 / 46
    Blood Type:
    O+
    Saw this on BDO Facebook page

    To be able to log in successfully on your BDO app, make sure that the date and time on your mobile phone is synchronized with your Telco provider and is set to automatic.

    To do this, go to Settings > General > Date & Time and turn on set automatic.
     
    OzeMike, May 19, 2022
    #3
  4. Rye83

    Rye83 with pastrami Admin Secured Account Highly Rated Poster SC Connoisseur Veteran Army

    Joined:
    May 3, 2010
    Messages:
    13,106
    Trophy Points:
    451
    Ratings:
    +16,069 / 3,796
    Blood Type:
    O+
    Try clearing the app data/cache and then restart your device. (Assuming you are using Android)
     
    • Agree Agree x 1
    Rye83, May 19, 2022
    #4
  5. JWBobbit

    JWBobbit DI Member

    Joined:
    May 19, 2020
    Messages:
    124
    Trophy Points:
    121
    Ratings:
    +258 / 0
    Being a banking app if you fully clear the cache you may need to register your mobile again, OTP.

    Try just force stop first. Same place as clearing cache. Just long press the app and click app info
     
    • Like Like x 1
    JWBobbit, May 19, 2022
    #5
  6. OP
    OP
    charlyB

    charlyB DI Senior Member

    Joined:
    Nov 23, 2015
    Messages:
    977
    Trophy Points:
    321
    Ratings:
    +1,174 / 336
    Thanks to everyone for the advice, i tried all the suggestions but no change, i have even uninstalled and reinstalled the app but still the same.
    Yesterday i messaged BDO to ask what error 605 is and how to fix it so i will wait and see what if any answer they come back with.
     
    charlyB, May 21, 2022
    #6
  7. Rye83

    Rye83 with pastrami Admin Secured Account Highly Rated Poster SC Connoisseur Veteran Army

    Joined:
    May 3, 2010
    Messages:
    13,106
    Trophy Points:
    451
    Ratings:
    +16,069 / 3,796
    Blood Type:
    O+
    605 is an SQL server database error.
     
    • Thanks Thanks x 1
    • Informative Informative x 1
    Rye83, May 21, 2022
    #7
Loading...