Dumaguete Info Search


Who is best lawyer in the area? Going after PLDT

Discussion in 'Expat Section' started by ThatNewGuy, Apr 27, 2021.

  1. Alexdabiri

    Alexdabiri DI Junior Member

    Messages:
    15
    Trophy Points:
    19
    Ratings:
    +28 / 0
    Blood Type:
    AB+
    Your best bet is DTI. I had bought a part for my car from a part store owned by a Chinese! It was an expensive part (17500 pesos). It was defective. I took it back to return. The part store said I had to have the original plastic wrap with it in the box to return. I complained to consumer affairs at DTI. they arranged a mediation and decision in 3 days. They ruled that I paid for the part, not the plastic or the box. They returned my money in full.
     
    • Informative Informative x 5
    • Like Like x 3
    • Winner Winner x 1
  2. Rye83

    Rye83 with pastrami Admin Secured Account Highly Rated Poster SC Connoisseur Veteran Army

    Messages:
    13,106
    Trophy Points:
    451
    Occupation:
    FIRE
    Location:
    Valencia
    Ratings:
    +16,069 / 3,795
    Blood Type:
    O+
    I also had a good experience with the DTI years ago. Bought a used car from a local dealer. Transmission gave out within a week. DTI produced a document giving the dealership 3 options:
    1. Provide a full refund for the car.
    2. Trade the car for a similar model and value.
    3. Replace the transmission free of charge.
     
    • Informative Informative x 5
    • Like Like x 2
  3. filmguy

    filmguy DI Member

    Messages:
    74
    Trophy Points:
    143
    Ratings:
    +100 / 7
    Blood Type:
    A+
    I always use Nathan Ramacho I beat globe and they paid me!
     
    • Agree Agree x 1
    • Winner Winner x 1
  4. charlyB

    charlyB DI Senior Member

    Messages:
    888
    Trophy Points:
    321
    Ratings:
    +1,096 / 332
    Never did get an answer to my question but here is an update, in Dec 2021 we told PLDT we were moving to a different place, they had already done a survey of the new location and said no service available at the moment so we told them we have to terminate our service, as the 3 year lock in period was past should have been no problem, SHOULD, you can't terminate with a phone call you have to send an email with attached proof of last payment and I.D., did that and received no acknowledgment that they received the email but did not worry about it as that seems to be the normal behaviour here.
    To cut a long story short we moved in Jan 2022 and kept receiving bills every month, many phone calls later and three visits to the office we finally this month received a bill showing refunds but still showing we are due to pay 0.03.....
    You can't make this stuff up :bag: :banghead:
     
    • Like Like x 2
    • Informative Informative x 1
  5. Notmyrealname

    Notmyrealname DI Forum Luminary Highly Rated Poster Showcase Reviewer

    Messages:
    4,920
    Trophy Points:
    386
    Ratings:
    +5,588 / 2,888
    With all the new entrants lining up to come here and be rivals, wouldn't you think they would care? In my recent experience I also know they don't care a jot.
     
    • Like Like x 1
  6. Mike_Haddon

    Mike_Haddon DI Forum Adept

    Messages:
    263
    Trophy Points:
    126
    Ratings:
    +305 / 31
    PLDT seem to be putting all of their eggs into the fastest internet available basket. That will work for some, but others will get totally p****d off with their service and seek alternatives.
     
Loading...