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Are globe complete idiots?

Discussion in 'Dumaguete City' started by DavyL200, Nov 30, 2011.

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  1. expatron

    expatron DI Forum Patron

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    I can't answer, My globe is off line.:D
     
    expatron, May 2, 2012
    #11
  2. robgie

    robgie DI Member

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    Billing and Connection problems

    We too have the same problem since October of 2011 until Feb. 2012 we didnt get our bill. We went to pay to their office in Robinsons and complained about it few times plus the connection that sucks and was told they were going to make a report about it and send to Manila main. By March this year, a guy finally delivered our bill and i asked him why just now, his answer was the previous guy who used to deliver the bills was not doing his work, got lazy and was fired. He is now the new replacement to deliver bills and he met many of the same complaints from that previous delivery guy. I called 211 to report our connection problem, and the next day repairmen came and fixed it and its working better now. By this time, we are waiting for our next bill....O-xI
     
    robgie, May 3, 2012
    #12
  3. awoohster

    awoohster DI New Member

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    Globe internet dumaguete has a very poor service. Six years ago, we also had Globe, same problem no bills eventually disconnected after months without paying.

    We are now using Sky, ever since no problem. Their staff text you 5 days before due to pay your bill or they will soft disconnect your net.

    Other thoughts, I'm planning to change my ISP to PLTD soon because i need a telephone. Sky doesn't have phones only tv cable.
     
    awoohster, May 4, 2012
    #13
  4. riza201saly

    riza201saly DI New Member

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    Well i am also globe customer.. since 2009 also we have also problem with the deliver billing part.. at the first we also wait the bill to deliver to us but there are times it delay so when we complain they say we allowed to pay without the bill..
     
    riza201saly, May 8, 2012
    #14
  5. Charlie

    Charlie DI Senior Member Restricted Account Veteran Coast Guard

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    I get the same response when trying to send them a stop message.
    I sent Globe/ TM an email about a week ago advising them if they continue to invade our privacy and disturb us when we are sleeping or whatever with unsolicited text that we will both change to a new provider. The the text have diminished, none today so far, it takes about a week for anything to happen here. Time will tell.
    If they continue we will just get new providers. Email: talk@globetel.com.ph
     
    Charlie, May 12, 2012
    #15
  6. roadking

    roadking DI Member Veteran Air Force

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    In Answer to your queston YES Globe are Idiots,
    I was haveing the same problem So I enroled in tere Email Billing & it usually works.
    Give it a go,
    Regards....
     
    roadking, May 17, 2012
    #16
  7. Jopliniac

    Jopliniac DI Member

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    We had similar problems too, not sure about the bills, but with the connection. So now we changed to PLDT and it's working better, so far, than globe. :D
     
    Jopliniac, May 17, 2012
    #17
  8. NYC

    NYC DI Senior Member Showcase Reviewer Blood Donor Veteran Air Force

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    Jopliniac....what is PLDT?

    Practice your clarinet, and don't worry about Rachmaninoff.
     
    NYC, May 17, 2012
    #18
  9. Jopliniac

    Jopliniac DI Member

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    NYC, i'm having a gut feeling that i know you.

    Any event, PLDT is also a telecommunications company, just like globe and smart.

    And so far, it's performing better than Globe.
     
    Jopliniac, May 17, 2012
    #19
  10. NYC

    NYC DI Senior Member Showcase Reviewer Blood Donor Veteran Air Force

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    Always trust your gut feelings! ;-)
     
    NYC, May 18, 2012
    #20
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