Phil Post / Mail Delivery Delay / Post Office

Having not found any mail in my Dumaguete City Post Office box or no word on my package that arrived in Manila 21 days ago, i finally found the Postmaster in his second floor office. Thought i'd pass along this info, hoping that it is correct...

The problem is that the contract between PhilPost and TransPac airlines (i think i got the name right) to deliver mail to the provinces expired two weeks ago and while the new contract is being negotiated, voila, NO MAIL... (DO NOT, REPEAT, DO NOT ask why philpost waited until after the contract expired)...

Apparently in the meantime, there is a sea container in Cebu now with mail for several post offices waiting to be opened, separated, and delivered. Maybe if we're lucky, we'll see mail in a week. And also DO NOT, repeat, DO NOT pull the usual foreigner rant and yell at Vickie or Jun-Jun, remember, the fault is in manila, not here, i think... (will federalism change anything?)....

 

Welcome to the Philippines!

 

Hi G: Actually, i've been here for 3 years, NEVER had a problem with Phil Post before for more than a day or two (knock on wood)...
The bit about "...waiting until after the contract expired.." is NOT a surprise <grin>

 

We all get used to it eventually----nothing is perfect on this planet----lol

 

Main Dumaguete Post Office (is there any other branch?). Vicki is the woman in charge of ID's and Box rentals, far left as you walk in. Jun-Jun is the young package guy who replaced the dour old guy who retired at the second desk on the left... And where are you these days ???

 

I'd like to add that, in the last few weeks, instead of current mail I was looking for, I received two long lost shipments from over two years ago. Its like they kept them on the shelf just so they have something to hand over to me now so I didn't go there for nothing

 

You know i'd forgotten about that, i've had two packages delayed, one for a month another for 3 months. But at least the Phil Post computer system can track a USPS number. That one i found by going to the third floor...

 

I talked to the dumaguete postmaster, and also called the post hq in mnl (not the customer service). Found out from the Operations Dept and Airmail Exchange Department there that indeed, a contract did expire, and that "negotiations are proceeding" to get a new one in place. Also found out that Container #DRYU222181-0 left Manila on June 4 for Mandaue with hopefully Dumaguete's package backlog. Once unloaded there (according to Duma Post Office), it will come here, hopefully within a few days... fingers crossed.

Do you have ANY idea how hard it is for a detail oriented person not to scream bloody murder about negotiating renewal of a contract BEFORE the old one expires ??? but hey, that's what retirement in the Philippines is all about (breathe.) <grin>....

 

Any word on when contract renewal will complete? I'm guessing this problem would effect Registered Mail sent from PhilPost to the States with the usual 2 or 3 week delivery?
This is/was my preferred method to send my yearly 'hey, I'm still alive' form to SSA.