Has anyone else experienced locks on their foreign bank debit card accounts while living in the Philippines? This is the fifth time for me. Appreciate any suggestions to correct this problem.
We had that happen when we had forgotten to notify our bank we were overseas. As far as it being a recurring problem, it only happened a couple of times the 6 years we lived there.
So did I and was assured of no likely problems ... they lied (even though they are a bank! What next, politicians massaging facts?).
Log on to your online banking or mobile bank app and look for a "Travel" option. Could be under security/address/alerts/notifications. Some banks have it, some don't. Some banks also have a secondary "security/verification" app that is put out by their fraud department that allows you to approve/deny anything they see as suspicious. A simple search for you bank in the app store should tell you if that is an option. The bank I had with that second option, unfortunately, saw almost every single transaction in the Philippines as fraudulent. Very high rates of card fraud in the Philippines. Personally I use travel charge/credit cards when overseas. Never had a problem with those types of cards getting denied.
Problem taking care of after one week of phone calls to Chase Bank. We found the bank employee at our local bank that took care of our move to the PI 3 years ago, she called the fraud department and verified our identity. That was a tough one! She told us to call her if we have future problems.
