⌛ IT Outlook High Speed Internet

dumaguetesprings is this really necessary.

dumaguetesprings if you are the intellectual you seem to proclaim. You are taking the wrong path. I think you may have forgotten how to be a gentleman. Regardless of what she is saying please don’t lose your composure. Your hasty retort doesn’t bode well with your status in life. Are you confrontational with your subordinates at work? Why would you do so here and a verbal assault on a woman. This gives the impression of being something other than what you stated.

 

Egon:

I have nothing but bad things to say about IT Outlook (Now called Quest Interactive Services - Buyer beware!)

I have posted all information from my dealings with these people on this board already... So I would never believe a word anybody from that company would ever say in the future.

I had the owner of IT Outlook out at my house once trying to explain why I did not have any connection, which I trustingly(read stupidly) because the company was under Norwegian ownership, prepaid for a whole year. It was all hot air and excuses and the promises made at that time were of course never fulfilled either.

Another example was being called 'annoying' by the owner himself in SMS text because I kind of wanted what I prepaid him for...

So please drop the bullshit about how good IT Outlook / Quest is/was and do not help anybody else loose money on these my my(and many others) opinion incompetent people by trying to boost their rep here.

If you are moving to Dumaguete, make sure you can live in a place where you can get one of the other providers available.

 

IT SEAMS TO ME THAT YOU ARE USING YOUR WEBSITE AND FORUM TO POST ANY KIND OF MESSAGES TRUE OR NOT TRUE BUT FOR YOUR MOST SUITABLE PURPOSE ?,SO YOUR COSTUMERS HAVE SOMETHING TO READ AND TO REPLY TO YOUR OWN ,,EXPERIENCE ON DOING BUSINESS,,HERE IN THE PHILIPPINES AND TO LEAD THEM TO YOUR OWN OPINION AND DIRECTIONS IN YOUR HOPE THEY MAY ADD BAD COMMENTS ON THIS FORUM WHICH ARE NOT APPROPRIATE AT ALL,WHAT WE CALL ,,BLACK MAILING,,
YOUR LANGUAGE YOU USE SUCH AS ,,DROP YOUR BULLSHIT,, SAYS IT ALL !!!!
WE LIVE IN A CIVILIZE COUNTRY HERE ,AND TO EXCHANGE INFORMATION AND AN OPINION IS OK AS LONG THIS IS IN LINE WITHIN COMMON STANDARDS, AND MADE IN AN INTELLIGENT WAY ,BUT NOT THE WAY ON HOW YOU CONDUCT YOUR BUSINESS AND HOW TO WRITE ABOUT OTHERS IN A MOST DISRESPECTFUL WAY AND MANNER.
THIS FORUM SHOULD NOT BE USED FOR THAT PURPOSE AT ALL !
HOPE YOU REALIZE WHAT YOU ARE DOING ?,OK.
ALL THE BEST,EGON

 

what you say is simply that you support people who steal money.

or how do you call it taking money from people but don't give them what they paid for...

I try to give you a example from your business, where I guess you understand:

Let's say I go with my Hubby to a restaurant on a Saturday evening to have a nice dinner and listen to some music. we order a starter two maincourses some shakes and some draft....(easy to follow so far...)

After 2 hours we get a glas of warm ice tea and a bowl of hot water with chicken bones. (not saying that that happened in real life)

With exitement we want to pay and leave this place. We get charged for what we ordered (remember, starter maincourses and drinks)
and the manager comes and tells us that the cook is sick, the kitchen ran out of gas and other excuses...
...finishing off with "At least you got something, thats why you need to pay the full price of your original ordered"

I can promise you, my hubby would set that place on fire....

As a customer or client I don't care why things are not working, when a company can't deliver they should not charge, or pay at least money back.

Anyway, we have globe now. It is not the best and cuts off sometimes. When I pay the monthly bill and mention this, they deduct up to 50% from the bill, as they know they have problems. They never tried to make any stupid excuses and charge us the full price...

 

Egon you must be joking... I read through all your 13 posts again and couldn't find the smallest hint of intelligence in them. Talking about common standards you obvious also have no clue about the standards of posting (but I am not the first mentioning that)

Taking Edelweiss as an Example, there are good and bad comments, many of them are true and most critics were correct and most of them adjusted and you guys get good comments now.
I respect that and it is one of the reasons we go to Edelweiss once in a while (next to great interieur and nice food)

About IT Outlook were only bad and very bad comments (by many disappointed clients), nothing has been adjusted (next to the name) and the lying and steeling continues.

That is the reason why there are no positive comments.

If you read the threads and all the posts you could see how many years this "backbone-bullshit" has been told to clients.

And Yes, I think DumagueteInfo is the place to tell people about that crap this company produces and tells since years and to warn them. Better give money to a local hospital, at least you may get a smile and a thank you for it

 

Egon,

Your message is not easy to read, so I am not sure I really understand what you are on about.

But it sounds like you are trying to buff up your buddy's failing business, mind you he is failing not because I told my story about how he and his company treated me, nor because a lot of other members here had the exact same experiences, but because he simply sucked at what he was doing and he kept making promises he never fulfilled.

Sending a few friends in here to post 'oh how good it is now' or 'it outlook is the best thing since sliced bread' will not save anything.

I have kept this off the board, but your Norwegian buddy has actually threatened me with legal actions for posting my opinions in an open forum, which of course he has all right to try but it will most likely end up like his other ventures... as a failure.

There is nothing illegal about publishing your experiences and/or opinions about businesses/companies/services online, in fact there are hundreds if not thousands of websites designed to do exactly that. So good luck on that one - I am sure he would not even know where to begin... Denmark where I am from? Philippines where I reside? USA where the information about his abysmal services is located and served from? or maybe the international court in Haag?

Your Norwegian buddy used the word Blackmail as well before in the same wrong way you are using the word, so I pretty much know who got you riled up for this little escapade.

Blackmail would for example be like this: You have information that you threaten to publish if the guy you blackmail will not pay... I am in no way doing that, I already published my story about how I was treated and pulled around by my nose by IT Outlook (now Quest Interactive Services - buyer beware!) - that is not blackmail - another and more suitable definition of blackmail would be if somebody would make empty threats about legal actions against a website owner, if said website owner does not delete information from a website letting the site users know that the site owner felt cheated and badly treated by the blackmailer and his business.

Also the paragraph about me using my site to post any information that suits my purpose? I guess you mean agenda???

The website here is not to do anything for me or my agenda - this site was set up to promote tourism, retirement and investment in Dumaguete, this means making information available about what is good here and what is bad. I have had many people tell me they moved to or visited Dumaguete after reading the information on this very website, so why would I not let people know what to avoid here also?

If there was a particular alleyway where myself and other members walking there got clubbed on the head with a 2*4 and get robbed, wouldn’t you want me to put up a warning against walking down that alleyway in the hopes of saving others from the same fate I suffered?

We are doing an awesome job helping to market Dumaguete as a place to retire, invest or visit as a tourist I have seen the good results we have here and so have our advertisers. Dumagueteinfo is and will remain the premiere website about the area here, because we care about people and I do not mind stepping on a couple of Norwegian toes if that means helping other people avoid what I went through, I would for example not accept IT Outlook(now Quest Interactive Services - buyer beware!) as advertisers here, because I simply would not be able to put my name to it in good faith just because they would pay for the ad space.

So before you go on a rampage against ‘short_but_sweet’ about intelligence and apt writing style / grammar / English, then maybe you should go visit the dictionary yourself and not listen to the Norwegian who feels his dealings towards me and other members here should be kept in the dark (like it was in Puerto Galera before Dumaguete), so he can go back out with his shiny new business name (Quest Interactive Services) and repeat the whole thing and make more people loose money as he did to me.

You call my way of running this board disrespectful... Don't you think it would be more disrespectful to our readers and users if I did not tell my story about how IT Outlook treated me and lied to me? The fact that a bunch of other members chimed in and posted that they had the exact same experiences reinforces my points and views here about warning people. If these members had read my story and they had possibly contacted me for more info if in doubt, they might not have lost money or felt they were taken for a ride. --- wouldn’t you agree???

As ‘short_but_sweet’ pointed out, you had a few negative comments about Edelweiss, I myself ate there once in the early days, and I was not too happy, nothing I would whine about as it was as mentioned; it was in the early days, but you reacted to these comments and fixed things - which now means you got good comments - more business and happy customers... I am in fact looking forward to going back and see how it has evolved.

THAT is exactly why feedback on sites like this is important. Your good Norwegian buddy should have listened to his clients and treated them with respect instead of lying to them and calling them (me) annoying and then later threatening to sue them for telling other people about his business tactics and ethics.

Egon, I think you are making a mistake defending your Norwegian buddy in this, if so many members here have had the same problems I have had, then trying to belittle them and their points and maybe even get others in to the same mess we were in, could have a negative effect on your own business... You said yourself that you use Globe instead of IT Outlook - with the Norwegian being your buddy, you should be able to get a good rate there, so why not quit Globe and rely solely on his services for awhile and experience the problems yourself before blindly going out defending him?

After all we have both smoke and fire here, so do you REALLY believe that I and all the other members here who posted our IT Outlook (now Quest Interactive Services - buyer beware!) horror stories here, posted them to suit our own agendas because we hate Norwegians? Or do you think all the members who posted horror stories here actually got burnt and are upset because they paid for services they never received and got a bag of hot air every time they tried to find out what was up?

 

Dumaguetesprings is this how to treat customers?

If you haven’t noticed as of yet, you are compounding the problem you aren’t helping. Many of the people that are posting here are unhappy ex-customers by posting on this subject you are making things worse not better; you can’t change anyone’s mind that has already done business with your company. If you had just left it alone the average person would take it as some people had problems before maybe it better now, But with your posts you are the person doing really damage to your company. From just reading your posts I would never be your customer and I very sure I would never send a customer your way.

Note: If I wasn't sure what they were saying was true before after reading your post I am very sure every word of it is true!!!

 

Whoa, Teach, if you haven't noticed as of yet, your barking up the wrong tree. Dumaguetesprings (Egon) is not the owner of IT Outlook, he just rents out a space to them to run their (not so great) business. Possibly you have not read the thread, or perhaps or your understanding of English is not so good, but I would assume a "teacher" could figure this out without it having it to be pointed out to them?

Otherwise, I agree with your point.

Is it the weather? Or something in the air? Everyone certainly seems pissy here lately.

Larry

 

I know shadow

But he was acting like the company's personal agent. So I treated him that way.

 

Im going to give you a real firm handshake when I see