It's not just the Philippines. It is a regular battle I have with the Afghans. It is not unusual for them to show up not just hours late....but days late. When they show up late to a scheduled appointment I send them packing back to their province (usually more than a 7 hour drive) and they can answer to their commander. I'm not unreasonable, if they had a flat tire, had vehicle problems or were attacked I'm more than happy to come late....but they regularly admit to just oversleeping or forgetting about the appointment. These guys will be screwed when the US/Coalition leaves. They are completely unable to manage anything by themselves. But what really ticks me off is when I set a time with them and they actually show up early and then ring me saying they have been waiting 10 minutes on me and are upset about not showing up early to an appointment. It's a completely selfish and childish mentality.
I couldn't imagine running a business in a country that uses this flexible time keeping. HR must have their hands full at all times.
Best Posts in Thread: Is Filipino time about to change?
-
-
Jack Peterson DI Forum Luminary Highly Rated Poster SC Connoisseur Veteran Air Force
- Messages:
- 9,113
- Trophy Points:
- 451
- Occupation:
- Happily Retired
- Location:
- Northern Junob, Dumaguete City
- Ratings:
- +5,258 / 1,090
I have a neighbour who has 3 nieces staying with her from the Deep Province, 2 of them obtained jobs in Dumaguete, 1 at Lee Plaza and 1 at Cangs, Both have since lost the jobs. Reason; Time keeping.
Now this is something I think we all have at some time said is quite a strange thing, the Filipino Time factor. Whether it be punctuality or time management, These two young ladies have learned the hard way that Business Owners and many things in the modern World run on time as most of us have and I know for me, still try to do.
I sympathies with these young ladies but as i said to elder of the two, You want the good things in life, but they all come with a price and getting to work each day on time and returning from breaks on time are just 2 of them.
Also bear in mind that now you are now marked as a bad timekeeper, this is not good when applying for other jobs and a reference is required. Is it not Strange that people will only learn when it hurts their pockets.
A little too late for these two but I hope the rest of the family will learn from this as they have just lost 2 earners.
I have always said, that it is the bad timekeepers that always moan the loudest when the Plane is late.
JP-
Agree x 3
-
Like x 1
-
Well I would say that it is impossible to provide good customer service with late arriving staff , because they are not there to serve , so by getting rid of those that arrive late you are already on your way to improving customer service , if arriving late for work without a legitimate reason becomes a pattern , and the position can be filled by a reliable replacement it is a no brainer , any company is only as good as it's worst employee.
-
Agree x 3
-
-
Jack Peterson DI Forum Luminary Highly Rated Poster SC Connoisseur Veteran Air Force
- Messages:
- 9,113
- Trophy Points:
- 451
- Occupation:
- Happily Retired
- Location:
- Northern Junob, Dumaguete City
- Ratings:
- +5,258 / 1,090
-
Google translate would disagree with you.
Consequence = kalalabasan
However.....the word "punctual" seems to have no direct translation to Tagalog.
Punctual = hindi nagkukulang sa oras (literally meaning "Not missing the time") Oddly enough, Cebuano does have a direct translation of "untop"....not to be confused with "ontop" which has a completely different meaning. It seems I have been confused all these years, I've always thought that they just wanted to be on top....when really they have just been trying to insist that I finish "untop".
-
Informative x 2
-
Funny x 1
-
-
When I walk into one of the many big corps here on the many occiasio
I did a horrible job at explaining myself.
In my first post, I included this snippet.
I will try again.
- This post was titled "Is Filipino time about to change?"
- I felt this thread was framed as "the Philippines is headed for better times in the way businesses are being run" though I may have misunderstood JP's post.
- I consistently experience poor service with many big corps here. If I can buy something without having to talk to anyone then I might be okay. The more interaction required, the more likely my experience will be negative rather than positive.
- A good customer experience is actually difficult to achieve. It's often the battlefield on which a company can differentiate itself from the competition.
- If I'm consistently receiving bad service, then the manager isn't doing his or her job. Whatever the manager is doing, it's not fixing this problem. This includes firing employees for being late. Anyone can fire employees for not following rules in a book. The real test of skills is fixing problems which aren't encoded in a rule book. This is what these businesses fail at.
- I'm sure these businesses have mastered the concept of firing employees for violating rule X. Maybe now we can focus on happy customers? I haven't seen that so far. I'm waiting.
- Kids, you have one shot at life and you need to grab it where it counts, by the balls.
- The Philippines has a seriously jacked up economy. The only outcome you guarantee here by playing by someone else's rule book is to be a wage slave.
- If you are getting paid minimum wage in your job, that's because that's what the market values your contribution at. The fact that you are right at minimum wage means your job is being valued artificially high because of government laws.
- If showing up to work on time is significantly weighted as a performance metric in your job, then you are in urgent need of building out a more valuable skill-set.
- Showing up (on time even!) is important, but anyone can show up. If you can't provide much more value than showing up, then you need to go back to the drawing board. That's why you got fired, you only need to do one thing and you couldn't even get that right.
- As you build up a more valuable skill-set, you get to call more of the shots. You get to take more control of your time. People respect your time because they know it's valuable. You can choose not to work with people who don't respect your time. If you can save, then you can stop working entirely if you wish.
-
Like x 2
-
True that . The non performers get to hide and blend in larger corporations , and remain undetected at times
But the notion that it is ok to be late is dreamy , next they will be telling you what they will and won't do.-
Like x 2
-
-
Maybe that statement is true of small businesses, certainly not true on a large corporate level. Nice motto to try to lift moral though. Makes everyone feel important
-
Agree x 2
-
-
Jack Peterson DI Forum Luminary Highly Rated Poster SC Connoisseur Veteran Air Force
- Messages:
- 9,113
- Trophy Points:
- 451
- Occupation:
- Happily Retired
- Location:
- Northern Junob, Dumaguete City
- Ratings:
- +5,258 / 1,090
Maybe but the guy that Fixes them, Flies or Operates them is not and if he feels like being late ...........
Your local bar opens at 11.30 when he opens normally at 11, the first thing any of us say is OH! You are late opening today!
Get my point. To ME Time is time. People that tell me that they don't bother about time need to think, I hope I do not need surgery or something where Time is so very important.
For me it is over as I Am not about to cross swords with you or anyone that can only think about what they do with their time and sod all others and this is what the thread was about. The contract stated you will start at whatever time and they did not, so out you go. Tell me anywhere, or anyone who is Employed in the service industry, that is not geared to time.
Dude, I normally agree with you on things but on this one i can't.
On this we will just have to agree to disagree
JP
-
Like x 2

