Utilities & Mobile Best Posts in Thread: Globe Internet Down

Couple things here,they will give you discount if you ask for it and they know you have had problems,we had down time a lot until I pissed them off so much they moved us to a nearer box only 300m away. It will be credited to next months bill.
Also make sure you keep the old contract if you had unlimited internet as now all new contracts are limited!
We subscribe to the 5 meg adsl service with a 15 gig download every 24 hrs,but so I'm told all unlimited contracts are finished now. New contracts are 20 gig a month.

 

They came out today and attempted to fix the slow connection. They raised the antenna about a meter and they said all was good. I had them sit down with me while I ran a speed tests to check.

First I tested the speed to a server in the US. I got 0.5MB down/1MB up. They said "you can't test the speed on the US server, you have to do it with one in the Philippines."

So I moved the server to Manila. I get 0.6MB down/1.2MB up. They said "no, you have to test it on Cebu servers."

Ok, so I switched the server over to Cebu. I get 0.4MB down/1.3MB up. They say, "no, you have to test it on Globe's servers in Cebu."

So I pick the Globe server in Cebu. I get 2.3MB down/2.1 up. With big smiles they say "see, that's faster than the plan you are paying for."

GTFO.....just G....T....F....O! (I didn't say that but I sure AF was thinking it.) I started to explain why the speed test are not representative of the speeds you get while browsing but quickly stopped myself realizing there was absolutely no point in wasting my breath as they probably:

1. won't understand
2. won't care
3. can't do sh*t about it

Now my modem is loosing signal every 30 minutes and I have to manually reboot it to get signal again and my internet is worse than it was before they touched it.

Watching the Philippines try to figure out the internet is like watching a monkey try to drink out of a cup. It's funny at first to watch the monkey interact with technology that he simply cannot comprehend: he has problems just holding on to it with his little hands, he will stick his hands in the cup and splashes the water around making the water dirty and not something you would want to drink yourself and then he will dump the water out on the ground leaving him nothing to drink and start banging the cup against something to let you know he wants a banana now or maybe just to annoy you.......then when you are completely fed up with the noise and mess he has made you start to realize how stupid you were for thinking the monkey would know how to drink out of a cup in the first place.

 

We never had a prob getting refund in robinsons,just told them check out the file with Manila,they don't like doing it because they are too lazy but insist and just sit there until they fix it.
I think we must have a red mark on our account now as they never question is anymore they just credit the bill