In my 6 months, i've discovered some things (actually a lot, especially on D Info). The engineers and staff in the utilities and government agencies are actually very good, staff at noreco on Real near the Essencia who helped with fronds falling on electric wires and engr's at DCWD (water) (or Valencia for you) who answered questions about water pressure, and folks at BI on Locsin and PRA in Cebu, BUT.
I VISITED, REPEAT, VISITED, THESE PLACES. It ain't a big town, visiting is pretty easy..
People answer emails only rarely and only if you already know them..
People rarely answer the phone.
People here TEXT a lot, REALLY a lot, even businesses.
Businesses use Farcebook a lot for info.
If you don't already know somebody, visiting gets action and good answers 80% of the time..
If you are from the states and expect phones and emails to be answered, you are in for some serious frustration. Non-answers and no website other than FB do not relate to knowledge or ability in the Philippines. Oh, and be prepared for "out of stock," you hear it a lot in the provinces, meaning you probably won't find it this side of Cebu or Manila.
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