Finance & Legal Best Posts in Thread: B P I CARDS

Message is loud & clear, cancel your account @BPI and open a new account in any of the other banks which are more customer friendly than BPI. I have China Bank, I love the bank and their staff. They also issued a new chip based atm card, that did not need endless waiting to get it, and also no problems @all no matter which ATM I am using to get cash.

 

Another thing I'll mention. For major banks most of they really don't like or really want us unless your have millions if not billions of peso's. Most of us there is no profit for them besides the little fee's because we just have monthly living money in there and maybe a little extra for a rainy day. I've seen these big banks treat us average people like dirt so many times. I doubt its no different here then in any western country as well.

 

I wouldn't think we are lemmings but just trying to find a major bank with backing to trust. So Lots of banks seem so small and we feel they may be risky or problematic. Further as I remember from a number of years ago when I opened my first BPI account after I got pissed at BDO for something and had shopped around many banks didn't like giving foreigners accounts or made the process overly annoying. I remember PNB and Metrobank when I asked and they either said they couldn't accomadate me or the process was very annoying. BPI was no problem at all as long as had your passport.

 

Whilst this about BPI (Primarily) I am of the opinion that it is not just the bank but the new cards in general, PNB BDO and Landbank are/were also having problems, I have a good friend who shopped at Hypermart and at least 5 attempts were made to purchase, it was only when the supervisor used a reader for International cards (which were usually chip cards) was used that the sale went through. I myself tried to use the PNB ATM and met the same fate on one of the ATM's (They have 2 at Real Street) one refused the other accepted the card, I called into the bank and was told yes the left hand one will accept magnetic strips until the 1st April. But not the chip pin, on the 2nd I used the left hand one and it had been reset for Chip cards. So now Both will process chip but not magnetic
Now I wonder if the Outlets accepting card purchases are actual not helping here. The bank tell me that they should have had the Readers amended to take Chip cards (Costly exercise?)
We all blame the bank but if the outlets,; Shops etc are using now defunct Card readers how can we really blame the banks. (not really sure I fully believe this but) letters went out to Outlets about the change over date, which was (and for PNB did happen) April 1st. Many outlet Readers would no longer process "magnetic Strip cards"
So for me on this I think maybe it is the Outlet reader at much fault here and not just the bank.
Just a suggestion but has all members with BPI asked about this especially with thier ATM's