Possibly the reason they ask, "One?", is that the realize just how bad their own customer service is and wish to save you the frustration of trying getting her back to order a second when you are finished.
Best Posts in Thread: One Sir ?
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NYC DI Senior Member Showcase Reviewer Blood Donor Veteran Air Force
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One factor in the misunderstanding: Flipino English does not recognize the indefinite pronoun a/an. So you think you have already specified "one", but you have not. If you order "one beer" rather than "a beer", the server will understand.
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