As we live quite remotely we do a fair amount of online shopping, generally using Lazada or, less frequently, Shopee.
Returning stuff and getting a refund from Lazada is a PITA and can take up to 3 months for them to re-credit your bank.
Much to my dismay we had occasion to return something to Shopee today, who will collect the item tomorrow and my bank was re-credited within 1 hour.
Happy Days!