Best Posts in Thread: Airlines and your rights

I have had guests arriving without their luggage, which has been loaded on a later flight. They are entitled to 2000p per 24hours for not getting their luggage. They have paid every time, after referring to the bill of rights. They try all things, but you just calmly tell them, No, we stick to the rules in the bill of rights. We flew into Manila once, with a connecting flight to Cebu. Baggages delayed. They wanted to give US$ 100 as compensation, and I just calmly declined and said it's 2000p per 24 hours period, per person (4 of us) and it start ticking now.
For a guest they sent his bag with Shabu Pathetic Cargo, and it arrived 6 days later (as Eden is 4 hour drive from the airport, it wasn't on top of their list to drive down there). Then I also calmly explained they can take the time they need, but it's 2000p per 24 hour period.
Lots of murmuring, but, they do pay.

 

Airline passengers now have some fairly decent rights
Here's a small excerpt from the list;

Check-in, boarding

Passengers are also entitled to rights as early as the check-in process.

This includes not being considered late or a no-show and allowed check-in if the passenger is within the air carrier’s cordoned or other designated check-in area at least an hour before the estimated time of departure of within the prescribed time set by the air carrier.

Flight delayed? Here are your rights as a passenger | ABS-CBN News

The "late/no show" rule could be very helpful to know when you get stuck in a mile long lineup at the airline counter in Manila