I just did my annual report for this year online and was pleased to see a big improvement in the service, the officer i got was a female and could speak perfect English and once i made the payment the email with the receipt from the BI arrived in less than 1 minute, no more waiting for evaluation

 

I did mine in person, took about 1 hour, cost 310 php.

 

My appointment was set up for in person. The BI sent me an email confirmation within a few minutes. Some people said they did not get an email so they applied again and shortly thereafter received an email.

The BI website says all you need is your passport and ACR-I card.
At the Dumaguete office they have a few more requirements.
-photocopy of passport bio page
-photocopy of front and back of ACR-I
-stamp from latest departure and entry
-copy of last years receipt.

My last years receipt is lost somewhere but it was not a problem.
In and out in 1 hour there were 6 people ahead of me.

 

Went to BI today of annual update. I screwed up and couldn't get the online to work so tried to do a walk in. Guard told me I had to go to agency across the hall for online registration. Cost 500p. As mentioned make sure you bring all your sh*t (required documents). Received receipt after a few minutes so no need to go back this year. Next, I-card expires this year, got to do another 5 year update (through an agency)