The guest claimed it was a ban. But, even a recommendation is obviously taken serious by the Chinese travellers. We lost 30% of our Chinese bookings so far in two days :-( How much we loose on future bookings not being made we can just estimate.
I don’t know if this has any direct bearing on the thread, but last year I decided to save a little by booking with China Southern to Los Angeles. First trip, no problems. This past May it was a different story. A month or so before traveling I was informed by the agency that my return flight, mid June, had been cancelled, but they booked me on the same flight a day later. A friend who was flying out of Manila on the same flight as mine a day before I was to fly texted me that his flight had been canceled, and he had rebooked on Cathay Pacific. I called China Southern to enquire about my flight, and was told no problem. When I got to Manila, my flight to LA by way of Guangzhou, was two hours late leaving, and when I finally arrived there, the connecting flight to LA had already left. They put us up in an OK hotel for the night, and I flew out the following evening. Based on this experience, I’ll most likely spend a little more and go back to Cathay Pacific next year.
You may want to look at EVA Airlines. I was taking a walk around the village a few years ago and began to talk to an expat. He mentioned EVA. They are limited to a few US cities, but I have to tell you they are top notch and always cheaper than anyother I've used.