Best Posts in Thread: email

There's even a laxness in responding to fb messages from many, I find. Email, little chance at all. If I don't get a response I just move on and spend my cash elsewhere. So sad that this is how Filipinos tend to conduct business. I have noticed that businesses that have foreign owners tend to be more responsive, so I'm sure it's cultural.

 

Same here.

Email is not very popular. Don't know exactly why most companies are hesitating. Maybe they are afraid to give you something in writing, maybe employees don't have access to the Email System.

It's more easy to get a reply on Facebook Messenger, and your chances are even higher if you or your wife are writing Tagalog.

That's just my experience.

 

I wasn't sure what section to post this so i put it here as i think expats rely on email more than Filipinos.
Most of my email traffic seems to be one way when i am dealing with local companies, by that i mean they are almost never answered or given any kind of response.
The exception to this is always at the beginning of a transaction but once the money has changed hands DARKNESS.
One example of this was a company i was buying some equipment from needed a deposit before they could order the said equipment (sounds reasonable) i transferred the sizeable amount (almost 200k) and emailed them to ask if they received it....
2 days later still no response so i went to their office and the manager said on the day i sent the email he and his secretary were attending a seminar, so does that mean everything that happens on that day is null and void ? (sounds unreasonable)
He was however very apologetic and got his secretary to immediately issue my receipt for the payment.
Anybody else on the forum have this kind of experience or is it just me being a strict foreigner ?