My Fil-Products review: I am in Balugo, Valencia, just moved into a new (to me) house. I would prefer PLDT - I had wired PLDT about 7 years ago and was pretty happy with them, but they have no availability at the moment in my area. So I went with Fil-Products, as the only other reasonable option was Globe and they were horrible when I had them 7 years ago. They are fine for phone, but in my experience, useless for internet. So, Fil-Products - I am paying for basic cable (not using it yet - no TV) and "up to 8 mps" internet. When they are up, it's fair. Far from "great", but usuable. I typically get about 5 mps. I get up to 8 mps during low-use times. Now, if "8 mps" is your advertising factor, I think you should provide minimum of 6 mps and average of at least 7. This they have failed to do. So that "8 mps" might as well be 100 mps" - purely imaginary. Next, reliability - in less than two months of usage, there have been 3 outages, ranging from 4 to 12 hours. I don't consider a brief disconnection an "outage" - although it can be a problem - try playing 5 minute chess games online with Globe - you will lose half your games due to disconnections! But 4-12 hours is pretty significant. And one every two weeks on average is too many. So I would rate the service, based on these two factors, about a 5 out of 10. Slower than it should be, and while way better than Globe, it's not as reliable as I think it should be. But there is one other factor - customer service. First loss of connection, I tried every number I could find for Fil Products to report the outage. I think it was 5. All but one were no answer or did not even connect. 1 got an automated response that put me on hold. So, since I was going to town anyway, I went by their office. Among other things, they gave me a number I could call or text to get right to the service dept. Next outage, I used that number. No answer, no response to text. So I went by the office again. They gave me another number that will "definitely be answered, or return text." Today I tried that number when, at 8:30 AM, my internet had been down for 4 hours. No reply. So I drove to their office again. I now have a third number, not on their literature, that is suppose to allow me to report outages. So, Customer Service rating - on a 1-10 scale, I would give it a big fat 0. Whenever PLDT has availability in my area, I will pay the P2000 to get out of my contract with Fil-Products, and switch to them. Until then, FP is the best I can get - which ain't saying much!