Utilities & Mobile Best Posts in Thread: Fil Products?!

When Filproduct changes from Analog to Digital, they provide you with a "box". The fee is 1000 P per box after the first box. The first one is "free" any additional TVs require a box at the fee of 1,000 P. They also increase you monthly fee. They give you not choice of staying with analog. This is not a deposit on the addtiional boxes but a one time fee.

The problem I had, was that shortly after paying the fee, I moved back to Dumaguete into "analog" area, when I was returned my digital box, I was told that there was no refund. I was also told I owe like 35 P, for the extra time two day time. I had given them maps to my new place, meet with a guy there that knew my house and location and was promised service within a week.. Two weeks later when I went back to FilProducts they had no records, no maps I had left for them, only a record of my payment, made the same day as my meeting and maps were delivered. I was also told that later this year they would have digital in Dumaguete. I assumed i would be paying an additional fee for extra box again. I chose not to continue to be a Filproduct customer. If you are moving around it is probably easier to get satellite installed, and move if yourself next time than paying all the additional fees as you move around the Filproducts analog/digital zones, and put up with the total lack of coordination on their part.... Oh yes, I was told "sorry sir".

 

My friend who lives in that area had the same complaint and he just wrote on Facebook that he switched to Cygnal High Def and he LOVES it so that may be an option for you.

 

I just returned from Luzon and they have lost Balls channel also. Several of my friends were avid MMA watchers and are upset but apparently the channel is no longer available here in Philippines because they have scrambled their satellite signal and the cable companies here are too cheap to pay for de-scrambling the signal. Apparently all these years they were just piggy backing and not paying for access to the feed.

 

Well, that's already something! You don't hear that often.

 

I'm debating dumping Fil Products as well. I have gotten tired of problems on a number of channels which for me started with Star Movies many many months ago and just grows and grows to more channels. Cignal is apparently the only other choice I have but I have just been really trying to avoid installing a satellite dish with as much moving as I seem to do with my horrible luck on houses lasting.

 

Sorry guys i just looked i dont have it now i know it went off for a while but i thought it came back on but its channel new Asia in its place