Utilities & Mobile G Fiber any good?

Mike_Haddon · May 2, 2022

Rye83 said: ↑

I believe you can pay at 711 if you know the exact amount and your account number. However, there is no way to check your account balance online to know if the transaction was put towards your account. I go pay my bill every 2 to 3 months in person because of this. They don't charge a fee unless your service is disconnected. Since they can't be bothered to make payment easier for me I won't be bothered to go out of my way to give them their money on time. They get their money when I feel it is convenient for me to pay it.
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I had FilProduct and paid at 7/11 for several months, no issues. Bought out of the contract to get PLDT higher available speeds (300 mbps). No TV with that, but not of concern. Had two periods of several days with no service with PLDT. Fortunately was away from home for one of those. If FilProduct offered a higher speed option I would go back to them at end of lock-in, for better customer service.

Rye83 · May 2, 2022

Mike_Haddon said: ↑

I had FilProduct and paid at 7/11 for several months, no issues. Bought out of the contract to get PLDT higher available speeds (300 mbps). No TV with that, but not of concern. Had two periods of several days with no service with PLDT. Fortunately was away from home for one of those. If FilProduct offered a higher speed option I would go back to them at end of lock-in, for better customer service.
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I'm sure it works, I would just like for them to send the bill/receipt with balance via email as the physical bill never seems to make it to me.

Mike_Haddon · May 12, 2022

Rye83 said: ↑

I'm sure it works, I would just like for them to send the bill/receipt with balance via email as the physical bill never seems to make it to me.
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You get a receipt with the 7/11 payment, but not a balance statement.

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Utilities & Mobile G Fiber any good?

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