Utilities & Mobile Best Posts in Thread: Great business - Globe load theft

I use to hear all the time "TM took my load" I have a TM number but seldom keep more than 20 P load, because I know it disappears. I just use the number to give to people that I probably will not want to deal with later... I call it my disposable sim, and "chuck" it when I get too many annoying calls.

 

Received this the other day.

GAMEPAD: You have been charged PHP5.00 for 1 day access to Quality Package service. Quit? Reply STOP ALL. Help? Email: support@gamepadph.com or call 09176437770,M-S 6am-12mn.
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This is on a number that I don't use for anything other than doing Globe free promo's on a pocket wifi device. I almost never have load on this SIM because I transfer load for the promo and then grab the promo right away. In a rare case I had 5 pesos load on the SIM and this thing yanks the load.

Of all the things that irritate me in the Philippines, this one blows me away. This is someone able to reach into my account and steal money. I was considering using their Gcash service as an e-wallet, but if they can't get the security right to protect load, can they do any better to protect money?

I hear all the time "can you send me load again, TM|Globe took my load". I wonder how many people actually complain about this to Globe? How many people can you ding with a 5 peso charge and then just get away with it because 5 pesos isn't enough to worry about?

I don't have time to look into this, but when I do I'll post the resolution. I'm thinking part of the resolution will be to setup my own service which can do the same. I'm not looking to make money, but rather, I want to have a better understanding of their system so that I can publish a full technical explanation of how this works.

Anyone else run into this and actually contacted Globe about it? I have no confidence in Globe fixing this. The last issue I ran into, I found the resolution through a hacker forum rather than wasting time with support. I imagine I'll have to take the same route with this one.