I got tired of our helper hanging our clothes out to "dry", then the rains would come and not very long after, our clothes smelled terribly of mold/mildew. I was told "just have her use more fabric softener to hide the smell." Then was the stretching problem of our shirts and hard, scratchy towels. I couldn't take it anymore and started using a cleaners with on-site washers and dryers. My clothes smelled good, and, weren't stretched or scratchy any longer.