Best Posts in Thread: Mooon Cafe

I always got their steak or steak tips with the mashed potatoes. Tried the "Mexican" food a couple of times and it was the most disgusting stuff I ever had. But, loved their mashed potatoes and the steak dishes were always pretty good.

 

If you are going to be out at least 3 things on your menu, you had better have a fallback something. Lest we forget what we are talking about, restaurants that serve food. They have menus, hopefully people go there to have the type of food you serve. Why should they have to experiment with something else off your menu that they do not want? What is the point of having a menu if people have to ask you what you DO have today? Which asking is a losing proposition as the server will have no clue. I wold have walked out but my friends had already ordered and presumably their food was being prepared and I was brought my coke and about 10 minutes after the orders were placed then I was told no stock of fajitas. I forget what my second choice was but I recall that my third was pork barbecue. Every time I ordered they took my order and walked away and had to come back to tell me No stock sir. I went back one more time. Sat down with the lady I was seeing and I ordered and they didn't have fajitas again and we just got up and left and ate at Chowking. I never went back in Mooon. I went to Dong Juans, Shakeys, Garcias, Flip Flops, Haya Hay, Coco Amigos, D&C chicken, Taco Tayo, One Love, MK Food Court, Jo's chicken Dumaguete and by the sea in Sibulan, and occasionally Gie Gie's and a few other places from time to time.

I gave Mooon two chances, both were miserable, or would have been if I hadn't walked out the second time.

I refrained from telling them it would be a great place to open a restaurant, it looks like all you would need is FOOD!

 

The last time I ordered one was way back...... last night. Definitely the best one so far! Large, about 6" diameter, cooked a perfect medium rare, hot, and the bacon was thick and just a bit charred - yummy! This is the Phils and just like any resto anywhere, we are subject to that day's meat delivery, on duty cook, and waitress. Last night I hit the trifecta while the night you went was a strikeout. As for me I will go back as I'm willing to risk the $6 "roll of the dice".

 

I only go there for there for there filet migion..bacon wrapped with mashed potatoes and mushroom gravy..Always been satisfied ..... as for the mexican food pass..Go to Gie Gie's on Saturday excellent

 

The last time I ordered the filet, it was COLD, can you believe that! Strongly suggest that you ask to see steak before it is cooked.

 

I assume the difficulty is that who ever owns Mooons doesn't trust the staff enough to make decisions on their own or worse may punish employees who show initiative. So many times (in my experiences here) I have seen employees afraid to do anything not expressly written or directed to do by management because personal initiative is always a lose-lose situation for the employee. If they take the initiative to do something and it is beneficial the manager takes all the credit and punishes the employee because they didn't ask for approval from the same manager before doing it or worse (which happens more often than not) the employee shows some initiative to do something they think will please a customer and they lose their job because of it either because of jealousy from other employees or management. So basically they are damned if they do and damned if they don't but safer if they don't. Hence no initiative taken by employees in the PI.

Employees here are very cheap, at least a dime a dozen (as the saying goes) so when/if they do get a job they only do that which is expressly told to them to do and nothing more for fear of upsetting management or other employees and losing their job and income. Jealousy and infighting here is vicious at the work place as every employee has relatives and friends that desperately need jobs and if they can get someone they dislike at work fired maybe their friend or relative can get hired. As screwed up as that logic is that is precisely what the employees are thinking.

Again I am not the best at explaining my thoughts on paper but I hope you get the gist!

 

Maybe i am just lucky or easily pleased but i have never experienced a bad meal there, yesterday i had fish tinola which was good and came in a huge bowl big enough for 2, i quite often have a steak but you are right about the portions so i always have a side order of onion rings, my wife likes the Monte cristo sandwich which is made with bacon and egg, she can never finish it so whats left goes home in a doggie bag.
Regarding the Mexican food, i quite often have it but i am not an expert so i think its ok.
I can remember some time ago there was a guy from the US sat quite near us so i could not help but hear him when he told the waitress his Mexican meal was nothing like he gets at home as he lives close to the border with Mexico so as i am quite there are no Mexicans being hired here i don't suppose he went back.