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MANILA VA OUTPATIENT CLINIC
ANNOUNCEMENTS AND REMINDERS
URGENT: NEW VA MANILA REGIONAL OFFICE AND OUTPATIENT CLINIC TELEPHONE NUMBERS – EFFECTIVE OCT 6, 2019
As part of the announced change by the Philippine Government to expand available telephone exchanges, all phone numbers in Metro Manila are changing effective Sunday, October 6, 2019. VA Manila’s new main phone number will be: +63 (2) 8-550-3888.This will connect you to the VA Manila’s Phone System Switchboard, where you can use the following options:
Option 1 – Regional Office
Option 2 – Outpatient Clinic
Option 3 – Transfer to Veterans Evaluation Services (VES)
Option 4 – Transfer to the Foreign Medical Program’s Hotline
Option 5 – Transfer to VBA Officers in the United States
Option 6 – Transfer to the VA MISSION Act Hotline
Option 7 – Transfer to the Veteran’s Crisis Line
Option 8 – Transfer to VA Manila’s AudioCare Line (Pharmacy Refills)
Other important direct dial numbers for the Outpatient Clinic with the new numbering system, include:
VA Manila Toll Free Phone: +63 1 (800) 1888-5252 (unchanged) or #MyVA (#6982)
AudioCare (Pharmacy Refills): +63 (2) 8-556-8387 (we recommend start using the option 8 listed above)
Clinical Fax (Medical Records): +63 (2) 8-550-3964
Patient Advocate: +63 (2) 8-396-3716
Clinic Manager: +63 (2) 8-396-3735
Lastly – VA Manila is proud to announce that we have created a #HashTag Phone Number that works with the primary telecommunications carriers in the Philippines, including PLDT, SUN/SMART, and Globe. From either a mobile or a landline on these carriers’ networks, you can now just dial #MyVA (#6982) – and it will automatically connect you to the VA Manila Switchboard.
Additional information will be shared in October’s Monthly Newsletter, which should be out next week.
Thanks, and have a wonderful weekend.
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Daniel Gutkoski, MHA
Clinic Manager, VA Outpatient Clinic
Manila, Republic of the Philippines