Since we can't make suggestions on Noreco site except as a comment ("rant"), hopefully SOMEONE at Noreco reads this:
1. Social distancing; if you provide "chairs" outside offices, I hope they are 1 or 2 meters apart with a guard to prevent line jumping ??? Chairs together is worse than useless, even dangerous.
2. I hope you are smart enough to waive "late fees" for the next two months.
3. If you had listened to the hundreds who have suggested "online" payment, you would not have this problem.
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I left there in 2015, and I was surprised at that time Noreco hadn't set up an online payment system. You mean to tell me you STILL have to go get a number and wait, hours sometimes, to pay your bill??!! That is just absurd!! You know Noreco has the financial ability to have an online payment system created and implemented.
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