Best Posts in Thread: Ordering Starlink

I've had Starlink for about 9 months now and gradually expanded the set-up.
The kit is P28k but the ethernet adaptor to allow a 3rd party router is only P3200. So now I have a full mesh set-up (3 routers) to cover the whole house without blind spots, and a 3rd party router to extend coverage to our other house next door and to the gate 80m+ away. So I have coverage anywhere on our plot. On Christams eve we had 30+ guests, most on wifi and no issues. Total downtime runs at about 1-2 minutes per month and speed is consistantly averaging 200Mbps - occasionally down to 80 but also has hit over 300.

Initial outlay is expensive yes but it's still only P2700/month for a totally unlimited, reliable and consistant system.

Thanks Elon is all I have to say.

 

I have helped a few friends get orders from Starlink direct and done the installs. Dish and modems turned up with only issues regarding ship to address, needed to add a Google plus codes to get the order shipped, this added some back and forth with support which took an extra 2 weeks.
Follow up orders of Starlink mesh modem and LAN adaptors were very slow (8-10 weeks) and one order for 5 mesh had only 1 shipped and the rest cancelled without notice. I think it might be massive demand. Still worth the wait as the internet service is very good for the money.
Its a credit card charge on the Starlink account that you can contest the no delivery with your credit card provider. Reading the comments and info @ https://www.starlinkhardware.com/ I dont think they charge your card until its tagged as ready to ship in the Starlink account.

 

I bought mine in SM Mall in Cebu. Brother in law picked it up and will bring it over next week.

Tried to order online before but there were some issues. Connection always went down before the entire process could be completed.

So I was happy to find out that starting first of November all SM Malls in the Philippines are certified dealer of Starlink.

 

I had the same issue with my address. If you do it on the Starlink website it will give you a type of grid reference (plus code) for your location, you can confirm the address given by checking its location on Google Earth or Maps. You can then adjust it (move the arrow to your location) or confirm it as correct and their system will accept it as your address id which it then associates with your "proper" address. Make sure you also input a valid cellphone no. that you can be contacted on as on every occasion the courier has called me on the day of delivery and you can confirm your address and give them directions as necessary.

In general orders take about 3-4 weeks from date of order and delivery is by DHL. My last order came via DHL-Air Express-J & T but was still here within 4 weeks.

Hope this helps

 

Starting 01.11.2023 Starlink is available at all SM Malls. SM is kind of a certified dealer of Starlink.

Hence I hesitated to order online I asked my brother in law to go to SM Mall in Cebu to get it there. No issues at all. He went, he paid, he got it. Now I am waiting for his arrival in Dumaguete and then I hope installation process will be smoothly.

I would recommend to go to Cebu and buy it personally. A trip to Cebu isn't a big thing. You can combine it maybe with other shoppings or stuff you have to do.

Just make sure it is available. Demand is enormous.

 

They will likely keep your money if they can.
Go to a lawyer and pay a few hundred pesos to have the attorney threaten civil and criminal legal action if they don't send the money which is probably already spent. They probably have no linkage to starlink, they are probably just installers.

 

The company I work for has deployed Starlink to Japan, Okinawa and Guam (and other spots that I am not directly involved with) and the results have been really good; drops occasionally but only for a few minutes. And we've got everything in our field offices on wireless to include personal devices and subcontractors devices.

We purchased a system for the house and one for the farm and they work well. The different internet providers we've gone through in 12+ years at the house is nuts; from 2 wire copper, to satellite, to "new" copper, coming off a station with copper (cat5...still copper), fiber for a minute. I can't count the times I ran new lines from the pole to the house...always less than spectacular results.

Starlink is solid; pretty curious to see if someone else can tap into the market cheaper.

Shawn

 

I occasionally get a similar issue around 8:45 - 9:00 p.m - it seems the cause is a gap in the satellites, or if the alignment of the satellites passes behind an obstruction, but it only lasts a few seconds. However, if it drops out then the system will reboot and search for satellite coverage which can take a few minutes as the dish needs to reset. Are you sure you have your dish in the best place as any obstructions (even if some distance away) will exacerbate the issue.

 

3200php is the price for the adapter from the Starlink store. You can get a generic one on Amazon for about $48. Ships free with orders over $49.
I just checked my monthly statement and the service is 2700php

 

This article might help. Or not.
https://www.pcmag.com/how-to/how-to-reach-starlink-customer-service

Suing the richest man in the world, from the Philippines? Good luck!