I noticed a serious slowdown (PLDT Fiber Home) but just made another coffee and repeated my mantra "they'll get theirs when Dito introduces home internet".
PLDT has had this problem since Thursday (3/25), in our case on fibre. Our problem is many websites load normally, but the majority are super slow or don't load at all. I cannot figure out the common problem, like overseas or something. So, of course, ookla proves NOTHING to the technician on the phone.
I'm sure they know about the problem, they've had about 25,000 complaints countrywide between thursday am and saturday afternoon (based on case numbers). When they do "line enhancement and troubleshoot," things improve briefly but then back to the same problem. If you call 171, and navigate to a "billing" department human, you can request a "credit" of a few days, they sound like they have gotten a lot; "we will evaluate your request," and "if approved, you will get a credit in one or two billing cycles." Probably will not work, but if enough people flood the system with requests, they might get off their butts and fix it. Maybe something is going on back in corporate PLDT, which also owns SMART.
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