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Utilities & Mobile PLDT slow

Discussion in 'Businesses - Services - Products' started by charlyB, Mar 27, 2021.

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  1. danbandanna

    danbandanna DI Forum Patron Highly Rated Poster Showcase Reviewer Veteran Marines

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    upload_2021-3-31_16-5-11.png

    worse ping than Sat... LOL
     
    • Informative Informative x 2
    Last edited: Mar 31, 2021
    danbandanna, Mar 31, 2021
    #21
  2. foobar

    foobar DI Member

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    And in fact they just SMSed my wife (the account holder) saying that there is a technical problem which they hope to resolve within 24 hours. I guess 24 hours is not bad for them considering when you have a line fault, they quote 6 days.
    After Easter weekend I'll get Filproducts and just use PLDT as a backup.
     
    foobar, Mar 31, 2021
    #22
  3. OzeMike

    OzeMike DI Forum Adept

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    Mine is nearly as bad today Jim.... snail speed:confused:
    Hope this submarine cable near Singapore gets fixed soon.
     
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    OzeMike, Mar 31, 2021
    #23
  4. Edward K

    Edward K DI Senior Member Veteran Navy

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    For some reason, today, wednesday, was worse than sun / mon. Really bad, almost as bad as last wednesday
     
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    Edward K, Mar 31, 2021
    #24
  5. Rye83

    Rye83 with pastrami Admin Secured Account Highly Rated Poster SC Connoisseur Veteran Army

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    Well they just unstuck that cargo ship in the Suez Canal yesterday. Maybe PLDT will start to get some internet packet deliveries in soon.
     
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    Rye83, Mar 31, 2021
    #25
  6. foobar

    foobar DI Member

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    Back to normal this morning. Frankfurt is 107 Mbps down, 48 Mbps up.
    PLDT is just too unreliable though. And I bet it won't be that fast in peak hours tonight.
     
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    foobar, Apr 1, 2021
    #26
  7. JWBobbit

    JWBobbit DI Member

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    Hi Foobar, Don't forget Fil Products lease there fiber backend from PLDT, I don't know if that is 100% of their data and I had heard they will possibly have an option with Dito for competition in the future.

    I have two Fil products connections (home and office) and there has been considerable lag and issues just like the PLDT folk here. Just when it seems okay some simple page wont load, speed test takes 5 minutes to find a server then tests with okay speeds.
     
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    JWBobbit, Apr 1, 2021
    #27
  8. foobar

    foobar DI Member

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    Yes I know they use PLDT's backbone. But the general consensus is that customer service is more responsive and more informative, and maintenance of the 'last mile' cabling is quicker. That's definitely worth something.
     
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    foobar, Apr 1, 2021
    #28
  9. JWBobbit

    JWBobbit DI Member

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    JWBobbit, Apr 5, 2021
    #29
  10. Obliged Friend

    Obliged Friend DI Forum Adept Veteran Army

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    The PLDT 5 G line today is 165 Mbps..that’s connecting to pldt server in Cebu.
    The regular PLDT fiber line is 66.3 Mbps with same server.I’m using an 8th generation iPad.
    The upload on the 5G line is 130’s and normal fiber is 32. Mbps.

    Does everyone have the 2 PLDT Fiber lines on one account?
     
    Obliged Friend, Apr 6, 2021
    #30
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