Suggestion Best Posts in Thread: Robinsons, do they really want to sell stuff

Yesterday Robinsons department store lost a sale (shock horror) how can this be you may ask, the story is that when i found something i wanted to buy the serving girl took me to the cash register queue of around 10 people and when i asked if there was another cash register in use she said no, i told her ok i will just come back later (which really meant i am off and will probably never buy that now)
I would like to suggest that Robinsons take some of the multitude of servers who stand beside you when looking at stuff and say socks sir when you are looking at socks or t shirt sir if you are looking at t shirts and train them up to take money at cash registers.
I have never run a business so maybe my suggestion is way out of line but i think like most businesses here unless Mr Robinson is actually there the servers don't care if they sell things or not because their crappy salary is the same whatever the outcome.
Every cloud has a silver lining though as i did not waste money on something i could obviously live without

 

Remind me of a few years back in cebu when I went into Robinsons Appliances after a high-end Samsung phone. Pointed out the one I wanted and told sales girl I would take it. "Sorry sir, I can't sell it to you". Why not, I asked, I will pay cash. "Because the person with the keys is on his day off sir!" Priceless - you can't make this nonsense up!!!

 

At City Hardware I think they have a sales incentive program. Very few of the sales people are in their assigned area. Many of them hangout at the register waiting to swipe their ID card to take credit for the sale.