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Electronics & Appliances Samsung TV No Internet

Discussion in 'Businesses - Services - Products' started by PatO, Jun 23, 2020.

  1. PatO

    PatO DI Forum Luminary Highly Rated Poster Showcase Reviewer Veteran Marines

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    Smart TV no internet problem. Connects to modem ok. Laptop connects ok so must be TV, maybe 4-5 yrs old. Any ideas?
     
  2. Crystalhead

    Crystalhead DI Senior Member ★★ Forum Sponsor ★★ ★ No Ads ★ Highly Rated Poster Showcase Reviewer Veteran Army

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  3. Rye83

    Rye83 with pastrami Secured Account Highly Rated Poster SC Connoisseur Veteran Army

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    I would go to the settings and find the "About" or "update" settings to make sure everything is updated. Then find the network or WiFi settings and do a network check. If the TV has the option/port available I would run a hard wire directly from the modem/router to the TV. If all this fails I would then do the dreaded factory reset and repeat all the steps above.
     
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  4. OzeMike

    OzeMike DI Forum Adept

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    Pat have you tried re-entering your wifi password in the settings on the tv...sometimes it needs redoing. Go into Wifi settings and activate search for modem... select your modem...then re-enter your wifi password.

    Failing this a complete reboot... powercord out for at least 1 -2 minutes... is always worth a try.

    Factory reset is the other option if the above don't work. I'm always loath to do this unless all else fails.

    Hope you get it working again.
     
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    Last edited: Jun 24, 2020
  5. OP
    OP
    PatO

    PatO DI Forum Luminary Highly Rated Poster Showcase Reviewer Veteran Marines

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    Turns out it was a too slow internet, came back on an hour later
     
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