Skype is closing down in May. This will include their VOIP service, which I use to phone home and for which I paid up to September - Microsoft has a poor reputation for refunding money. I have read many accounts of people who paid for expensive services from Microsoft, only to be blocked and then refused refunds. I also read that they block about 1 million accounts per day - so they must get a huge income stream from that! IMO, good riddance to a useless service by a useless company - however did they get away with providing a cr*p OS??? I know the answer, but still unbelievable. Now I have to try new ways of phoning the UK and perhaps other companies might step into the gap.