The Henry Resort in Dumaguete

My brother will be visiting in March and I was looking at The Henry Resort. Unfortunately, the calendar only goes through the end of December 2023. I inquired to my relatives and they said the hotel was owned by Henry Teves and that it was confiscated due to his legal issues. Is that the case? Does anyone know if it's open? I've tried email and facebook and they don't reply. Thanks.

 

Yes, it is open, and no, it's not owned by a Teves, at least not since 2016.

 

Henry is VERY open, excellent restaurants, all open, including the new Popolo. One (or more) of the older restaurants is owned by the "....northern Teves, NOT the southern Teves..." different families...

 

Thanks for the info. Just checked and they are now booking into next year on their website. You must admit it was a bit strange that their calendar wasn't open for 2024 until the last week or two of 2023 and they have been totally non-responsive to inquiries via email and facebook. Not what I would call the best customer service.

 

If/when you settle here PH for the longer term you will not find this strange at all, or that your In-Laws will be giving you wrong information and don't ever expect Filipinos to think about tomorrow, they will just wait till the next day to think about that?

It is more Fun in the Philippines provided you keep your expectations at a very low level.

 

I learned many years ago that to try to get anything done with a Philippine company or individual Filipino by email is a pointless waste of time.
I can't imagine why they don't like to put things in writing

 

If you show up on their doorstep and develop a relationship, THEN they will respond to emails, but first time, nope nope nope

 

The reason is that the whole country is driven by social media on mobile. Email is just not seen as as business tool here, as much as we strangers might think that strange. What IS odd is having an advertised email address and not using it, I suppose.

 

I have dealt with a lot of local companies that want to do all communication and even send documents by social media, i tell them it's not professional and i will only deal with them by email, sometimes it works other times they lose a sale.