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Best Posts in Thread: U.S official refuses to help u.s citizen

  1. Rye83

    Rye83 with pastrami Admin Secured Account Highly Rated Poster SC Connoisseur Veteran Army

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    Since his last known location was in Cebu I have started a thread in LinC asking if anyone knows anything about the man or his whereabouts. I have also sent a message on FB to Mr. Ablong several hours ago asking for more information and the whereabouts of Mr. Oest.
     
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  2. Charlie

    Charlie DI Senior Member Restricted Account Veteran Coast Guard

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    Below is the email reply I just received from the U.S. Embassy.

    Dear Mr. H:

    Thank you for sending us the article below and alerting us to the fact that there might be a U.S. citizen in need of assistance in Dumaguete City.

    Under the provisions of the Privacy Act, the U.S. government may not disclose any record from our files to any person without a written request from the individual to whom the record pertains or without the prior written consent of the individual to whom the record pertains. In this case, we cannot release any information regarding Robert Walter Oest without his written authorization.

    Please be advised that the U.S. Embassy offers appropriate consular assistance to all U.S. citizens in distress who approach the Embassy and request our aid. We can help U.S. citizens get in touch with relatives in the U.S. or look into other means of assistance on their behalf. While we cannot offer assistance to resolve every problem, we spare no efforts to assist in ways consistent with law and regulation. U.S. citizens should visit the U.S. Embassy in Manila at 1201 Roxas Boulevard. We can also be reached by phone at 02-301-2000 ext 2246/2567. If you are or know of a U.S. citizen in need of emergency financial assistance, you may also refer to the State Department webpage foremergency financial assistance for U.S. citizens living and traveling abroad or to the U.S. Embassy webpage at http://manila.usembassy.gov/wwwha017.html.

    We trust this information is helpful.

    Sincerely,

    American Citizens Services
    U.S. Embassy, Manila, Philippines
    Telephone: (011) (63 2) 301-2000 extensions 2246 or 2567
    Fax: (011)(63 2) 301-2017
    Website: http://manila.usembassy.gov/
    /jmm
     
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  3. DavyL200

    DavyL200 DI Forum Luminary ★ Global Mod ★ ★ Moderator ★ Highly Rated Poster Showcase Reviewer

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    I had a similar case with a Brit last year and it took nearly 3 months to get him back to the uk and a lot of work and effort.
    The embassy had to issue an etd and there were other notorized papers needed due to a lack of visa. The guy had no money and was in a wheel chair also which made things very difficult. Anyway they did something and he's now back in the uk.
     
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  4. TheDude

    TheDude DI Forum Patron Highly Rated Poster

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    I don't know what year those numbers "$500,000" came from or what the original source was. Assuming that's correct and somewhat recent, they obviously don't give many of these things out relative to the numbers of US citizens traveling abroad. It mentions the "3 million dollars" (also a low number) is private funds.

    There appears to be some serious resistance in getting direct financial assistance. And what if the guy doesn't want a flight back home? What if the guy has adjusted to being homeless and begging and doesn't want to seek assistance?

    There isn't much the embassy can do.
     
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  5. TheDude

    TheDude DI Forum Patron Highly Rated Poster

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    That which an embassy will and won't do is a road well traveled. The US embassies across the world have probably received a large number of these cases every day since the US has had embassies.

    In short. The embassy will not provide financial assistance. The embassy can't provide treatment for mental health issues. The embassy will not take guardianship over an impaired adult. The embassy can give you information and help you contact friends, family and other resources from the US.

    If this person has mental health needs, then he needs to seek a mental health resources in the Philippines.

    If this person can't access money, then he's in a b*tch of a place to deal with that problem.

    It's possible this guy is just being difficult. He has to be able to help himself. I'm sure the embassy (and the other resources available to him here) were enough to settle on a solution if there were one available.

    Lack of money is a hard issue to go up against. There are a maze of rules, requirements, timelines and other things which don't care that you need money for a cheeseburger right this minute. I'm dealing with this myself as my only ATM card was recently stolen. The embassy has no special powers to deal with these processes at home. Even worse, the embassy doesn't have the authority to act on the behalf of others in most situations where such a power would be helpful. Banks and government agencies aren't going to make magic happen just because the embassy is on the phone. You can pressure the embassy, but the embassy is limited in its ability to pass that pressure downstream.

    If this guy doesn't have money and can't take care of himself, then he isn't paying his visa. Report him to immigration and maybe they will put him in immigration jail with other foreigners. He'll receive food, a place to stay and an address where he can be reached. Whatever support he has will have adequate time to resolve his situation.
     
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  6. PatO

    PatO DI Forum Luminary Highly Rated Poster Showcase Reviewer Veteran Marines

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    Or as the leader of this forum why don't you contact him?
     
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  7. Dave & Imp

    Dave & Imp DI Forum Patron Highly Rated Poster Showcase Reviewer

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    There is a lot more to the story than is being told, I know a few bits and pieces I can share and a few rumors I will not share. In my opinion rumors have less creditably than a newspaper article. I would have conversations with Robert Oest in the past. He told me over 6 months ago he got evicted from where he was living in Dauin, and had found a boarding house situation in Dumaguete. He became very keen on moving to Vietnam and told me all about it, the food and environment especially. His physical appearance and attire seemed to acceptable previously to going to Vietnam. He disappear for a while, 2 to 6 weeks, and then I saw him again. Asking about Vietnam, he replied he "went there but ran out of money in a couple of weeks". Upon his return his physical appearance state seem to deteriorate. He would also hit me up to 50 P at Robinson Mall to go back to Dumaguete. I had been told he was also hitting up a lot of the expats for money, some successfully and other not so successfully (rumor). The last I saw him was less than two weeks ago at the new McDonalds, and it appeared he was trying to beg some money from a Filipina and her children.

    So this economic lifestyle situation has been going on for many months, and he never mentioned to me about not being able to get funds from the US. I had not spoken to him in over a month.

    There obviously is a lot more to the story than is being told currently in the press, but I certainly do not have anywhere near a full story. It is disappointing that the US Government did not offer some simple solution such as a free call home or to his bank, but I can not make a judgement based on the information I know, or have read at this time. Frankly there is too much conflicting information for a good assessment of the situation in my opinion. I wish him the best and would offer my help but he seems sort of confused on finding a good solution for himself.
     
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  8. Dave_Hounddriver

    Dave_Hounddriver DI Forum Luminary Highly Rated Poster

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    Seems to me that someone may want to help him look into that. It would be strange to have zero pension coming in at his age.
     
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  9. DavyL200

    DavyL200 DI Forum Luminary ★ Global Mod ★ ★ Moderator ★ Highly Rated Poster Showcase Reviewer

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    A few days ago Dumaguete city sent a team of government employees to the American Consular Agency in Lahug, Cebu City to turn over an American national in the person of Robert Walter Oest of 16 Ritter St., PMP 3517, San Rafael, California 94912, USA.

    The team was composed of three police officers from the PNP Tourist Police Unit – PO2 Roque Marfa Paragsa, PO2 Cherry Bil Enduna Bulabon, and PO1 Rowena Dizon Alfonso - and Encarnita Kadile, a social worker from the City Social Welfare & Development Office.

    The 72-year-old US citizen was discovered in Dumaguete on March 10, 2016 by tourist police officers, seemingly abandoned and penniless resulting to his begging in the streets for food. According to collateral information generated by the City Social Welfare office, Oest is an American pensioner but had “lost his ATM card and has no money to contact his depository bank in the US”. This homeless American had been staying at the Press Club building along Rizal Boulevard for more than a month now, and the City could no longer sustain his daily needs, care, and safety.

    On April 5, 2016, I called a meeting with Immigration Officer Peter Bueno, PNP Tourist Police Unit Chief P/Insp Nathaniel Rubia, CSWD Officer Carola Alquero with her social workers, and Task Force SAGARR deputy ground commander Eddie Oira to address the problem on this foreign national. After brainstorming and exchanging notes, we decided to turn-over the Mr. Oest to the Consular agent and head of Mission of the American Consular Agency in Cebu.

    And so armed with an Office Order, the City Hall team accompanied Mr. Oest to Cebu City on April 19, 2016 to turn him over to Consular Agent Glenn Ivan Loop. Mr. Oest’s case was discussed to Mr. Loop, who was provided all the necessary information such as Incident Report, Mental Status Examination Report by psychiatrist Dr. Glenda Basubas of the Negros Oriental Provincial Hospital, medical certificate from City Health Officer Dr. Ma. Sarah Talla, and my endorsement.US official refuses to help US citizen
     
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