Tipping

If I were to buy size shoes I don't want the left shoe and have to wait 20 minutes for the right shoe, yet this is what happens sometimes when you order food. Service here is unpredictable depending where you eat. If you eat at a restaurant which mostly caters for Filipinos, then you will get Filipino style service, as those customers have grown up with poor service and are non the wiser. If on the other hand you go to a restaurant which caters for richer Filipinos and Foreigners, then you should expect reasonable service. I never rant or rave about poor service, and usually leave it up to the wife. If the staff are untrained, it is not their fault and so will not penalise them, if they have tried their best. I usually tip 10% maximum 50 pesos if the waiting staff have tried their best and leave it up to the wife if the staff have spent all night chatting or texting and ignoring the customers. When I'm at home I say nothing if the service is slow, otherwise I will be wearing the meal or cooking it myself.

 

Well of Course KC to them it IS normal Service it is to us that it is Poor Service

 

A relative who works for coca cola one time told me about her day. She said she was able to "iron out her mistake" with a customer (Filipino). "But you can never do that to a foreigner," she added. For me, it wasn't a mistake but a poor performance and when I asked her if she would behave the same way as a foreigner does if put in the same situation, she said yes.

 

I am noticing more and more in Shops, Especially Cash & Carries; Traders, Conchitas etc signs by the POS machines (Tills) signs saying, please do NOT Tip the Staff.
One in particular I saw last Week was in the Shop on Perdices Street where my wife gets her hair Colour from, it read;
* We offer a Free Facial maker with Goods bought here.
We like Kind Words, good Communication & Thank You's but
Please refrain from giving Gratuities, our Staff are on Salaries*
Well it went something like that from memory
Not sure if LP or any of the other Larger Stores have any signs but according to my neighbour who is a Supervisor at LP, Staff should have No money on their Person on the Shop Floor so I guess it will be the same thing, Please don't tip the Staff.
When we went to pick the car up, the Staff refused any cash for Good Service but Readily accepted our Offering of Snacks Provided for them
Just my 10c for this morning.

 

Plantation Bay bellhop does not accept tips though we didn't see any sign saying no tipping. Sometimes tips could be a pain to the staff (at least where I am now where tipping is not encouraged). The staff will make a written report and the tip/gift is labelled "left behind by the customer". It's an extra work actually.

 

She must be refering to business owner customers wherein delays in delivery of the product and clerical mistakes causing them to be more pissed off than direct customers.

 

I have heard it said that a company is only as good as it's last sale and Equally as Bad as the Last Complaint
A days Good sales of say 300 Items can be ruined by just one Complaint is what I mean.