Had a very unusual circumstance happen tonight when visiting El Dorado and want to share with the membership here... My friend of 5 years is here visiting from Macau. I told him to stay at ElDorado as it's direct on the beach, close to my house and has good food. Same owner as Why Not in Dumaguete city. He booked a 3,800P room for 7 nights. Tonight was his 2nd night and we decided to have dinner there. A couple drinks at the bar and then the 6 of us, 3 couples, all walked to the restaurant for dinner. Everyone orders and the meals arrive. I was drinking service water and by the time my meal arrived it was empty. I asked for a refill and was told that there are no refills on service water. I couldn't believe what I was hearing and was sure there must be an error in communication. No, waitress reconfirmed and I asked for the manager. She got the manager and I heard him inquire to the waitress, "the matabat"?? (Matabat means fat and at least he's perceptive!) He walked over and I said "hello, i'm the matabat". He also reconfirmed that I was not allowed to have a 2nd glass of service water. So there I sat, with a meal delivered but literally being told I wasn't worth a glass of water. I was in disbelief and reconfirmed it with him once again. I told him I would make him a promise, "i would never be a customer there again" and I held my hand out to shake on that agreement. He shook hands and apparently a customer is worth a glass of service water to the management at El Dorado. Further, the waitress added in that even the employees don't get water at work and have to bring their own from home. Are things that bad that neither the staff nor the paying customers can drink water? Your thoughts folks??